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Braintree Email

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Black Hart View Drop Down
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    Posted: 29 April 2017 at 7:34am
Hello

I have just set up with Braintree on our museum's online shop and have received an email from Braintree asking me to send id documents:

Submit documentation to verify your identity.
Our team needs to verify a few details before we can approve your 
account and disburse any funds.

The following document(s) are requested:

Photo identification from your driver's license, passport, or state ID
Proof of address from a utility bill or bank statement
Please submit any documents as attachments in an email to DL-PP-pbBT-vetting@paypal.com with reference:


I'm worried that this is a phishing email. Is this the correct procedure required?

Thanks.

KH
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rscass View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote rscass Quote  Post ReplyReply Direct Link To This Post Posted: 29 April 2017 at 10:32pm
Sounds reasonable if it's a brand new account. It's a paypal email address.

If in doubt, phone paypal business support first.
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Black Hart View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Black Hart Quote  Post ReplyReply Direct Link To This Post Posted: 29 April 2017 at 10:55pm
Hello

RomanCart support have advised me to contact Braintree. I will do so and report back.

Cheers

KH
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