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alicelouwools ![]() Newbie ![]() Joined: 25 July 2010 Location: Portsmouth Status: Offline Points: 1 |
![]() ![]() ![]() ![]() ![]() Posted: 25 July 2010 at 11:13am |
when paying for an item the clients name is automatically inserted in the card information
and cannot be altered. this information is being transferred from the billing address info. if the customer has a different version of their name on their card i.e. only initials for their first name, but have entered their full name in the billing address the card transfer will be cancelled. is there a way of allowing customers to fill in their own details on both the billing and credit card |
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alicelouwools
12 wayte street cosham portsmouth |
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Amber ![]() Senior Member ![]() Joined: 18 April 2005 Location: United Kingdom Status: Offline Points: 623 |
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Hi,
If you're using Romanpay you can configure this so that the customer's name can be edited. Go to Security Settings and check the box saying "Allow Customer Name to be Edited". If you're not using Romanpay, contact your PSP and ask how this can be done; it normally can be, but it is a PSP issue, not Romancart. Hope this helps. |
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