|
Closing the cart? |
Post Reply 
|
| Author | |
AnnieCov 
Regular 
Joined: 20 July 2008 Location: Coventry, UK Status: Offline Points: 55 |
 Post Options
 Thanks(0)
 Quote Reply
 Topic: Closing the cart?Posted: 18 December 2010 at 5:17pm |
|
Does anyone know if there is an easy way to close the cart? We are closing for 10 days and I wanted to make the cart unavailable from 23-31 December.
I know I can mark all products as not available but that would take some time. I just wondered if the cart had an on/off button somewhere that I can't find? We are deep in snow and had no couriers or postal collections on Friday. I've put a header on all our website pages to tell people they won't get anything from us before Christmas but they are still buying like crazy! Merry Christmas! |
|
 |
|
|
Dave P
RomanCart Guru 
Joined: 15 February 2004 Location: United Kingdom Status: Offline Points: 4066 |
Post Options
Thanks(0)
Quote Reply
Posted: 18 December 2010 at 8:20pm |
|
Hi,
'Tools / Options / General'; halfway down the page is a 'Cart Availability' Section. You can create another page on your website and direct your customers to that page instead of allowing them to go to the basket. Hope this help, |
|
|
|
|
AnnieCov
Regular
Joined: 20 July 2008 Location: Coventry, UK Status: Offline Points: 55 |
Post Options
Thanks(0)
Quote Reply
Posted: 20 December 2010 at 1:55pm |
|
Thank you, I needed to close the cart immediately as we have been told there may be no more courier or postal collections.
I unchecked this in options > general Cart Availability Cart is available : *unchecked* But people are still buying. I logged in to the cart and it is still showing as unchecked. How are people still buying? I tried it myself and I could still buy if I had carried on to payment. Help! |
|
|
|
|
raineshoe
Senior Member 
Joined: 03 October 2007 Location: United Kingdom Status: Offline Points: 1502 |
Post Options
Thanks(0)
Quote Reply
Posted: 20 December 2010 at 2:29pm |
|
You could put a big notice in red on your checkout pages saying you are closed over the Xmas period and the dates. Say they can place orders but they will not be despatched until X date. This is what I usually do and its seems to work okay. If you put it at the top of the page if the customer fails to read it its down to them. Also, if they are prepared to wait and still order it means you don't lose orders to the competition.
|
|
|
|
|
raineshoe
Senior Member
Joined: 03 October 2007 Location: United Kingdom Status: Offline Points: 1502 |
Post Options
Thanks(0)
Quote Reply
Posted: 20 December 2010 at 2:30pm |
|
Ps - might be better to say closed due to stock taking which is my wording so that no one knows that the property may be empty, unless of course you have a specific shop unit.
|
|
|
|
|
Dave P
RomanCart Guru
Joined: 15 February 2004 Location: United Kingdom Status: Offline Points: 4066 |
Post Options
Thanks(0)
Quote Reply
Posted: 20 December 2010 at 4:31pm |
|
Hi Anniecov,
Did you create the new URL to redirect customers to? If not, the cart doesn't have anywhere to send the customer so they'll still end up in the cart. |
|
|
|
|
Post Reply
|
|
Tweet
|
| Forum Jump | Forum Permissions You cannot post new topics in this forum You cannot reply to topics in this forum You cannot delete your posts in this forum You cannot edit your posts in this forum You cannot create polls in this forum You cannot vote in polls in this forum |
Topic Options