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Control Panel Beta Testing |
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stuartvb 
Senior Member 
Joined: 08 April 2008 Location: United Kingdom Status: Offline Points: 295 |
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 Posted: 14 April 2010 at 3:00pm |
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There are still a number of things to find out but overall I'm very pleased.
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ilewis04
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Joined: 02 July 2008 Status: Offline Points: 16 |
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Posted: 14 April 2010 at 4:02pm |
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Sadly we have a total show stopper of a problem. The new system does not allow the use of the - symbol in the item codes, our item codes are the same as our SKU numbers (logically) & 90% of them have a - in the number. The new control panel, good as it looks, is unusable for us - unless we want to completely renumber almost 1,000 products as well as all the changes that would be required to our stock control / ordering / invoicing systems, also a re-write of the web site itself....
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RomanCart Team 
Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10803 |
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Posted: 14 April 2010 at 4:04pm |
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Hi,
This is something we are looking into. Many Thanks Support |
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raineshoe
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Joined: 03 October 2007 Location: United Kingdom Status: Offline Points: 1502 |
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Posted: 14 April 2010 at 4:40pm |
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Have to say support have been pretty prompt at ironing out any problems, or appear to be. I believe some people have had problems that involve a more in depth quest for a solution which could not have been foreseen. But it appears on the face of it that they are trying to find solutions where possible.
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tester1
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Joined: 22 August 2007 Status: Offline Points: 104 |
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Posted: 14 April 2010 at 4:52pm |
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Hi support
I hope the issue regarding the product codes is resolved. We also have 3 carts with "-" in our product codes, involving a total of over 2000 products and it will be a total show-stopper for us. Many thanks |
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ilewis04
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Joined: 02 July 2008 Status: Offline Points: 16 |
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Posted: 25 April 2010 at 3:06pm |
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Some sort of update regarding the inability to use a - in the item code would be appreciated. I was hoping to be able to give the control panel a good test out, but this is imposible at the moment as much of what I want to do it simply doesn't let me.
This issue shouldn't have come as a surprise, as our item codes are there to be seen (by Romancart) & I think that there are many people effected in the same way that we are. At the moment we are in the latter stages of developing a new web site, (totally different domain) & if there is no guarantee forthcoming that this issue will be resolved & soon, then we will have no option but to use a different shopping cart. Hopefully we will get some information soon, as no news will have to be treated the same way as bad news. |
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Dave P
RomanCart Guru 
Joined: 15 February 2004 Location: United Kingdom Status: Offline Points: 4066 |
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Posted: 25 April 2010 at 3:50pm |
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Hi Iain,
If you read previous thread in this announcement forum, from Support on the 23rd, it says that the hyphen problem has been addressed. Even if you don't start using it yet, you could also sign up for the new control panel and follow the posts in 'new control panel forum'. It's worth registering to receive all posts from the announcements forum. Hope this helps, Edited by Dave P - 25 April 2010 at 3:50pm |
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ilewis04
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Joined: 02 July 2008 Status: Offline Points: 16 |
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Posted: 25 April 2010 at 5:14pm |
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Thanks Dave,
I am already signed up to receive these posts & didn't get anything - I would have though that some note would have been added to this thread as it specifically related to this issue. I have also been in contact some time ago with Oliver at Romancart support who promised to advise on any developments & as I have heard nothing I assumed that it meant that there were no further developments. Anyway, I will have a look at the control panel again later, fingers crossed. |
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raineshoe
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Joined: 03 October 2007 Location: United Kingdom Status: Offline Points: 1502 |
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Posted: 25 April 2010 at 5:19pm |
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If you didn't receive an e-mail maybe it went into you spam. Perhaps sign up again just in case there has been a blip somewhere.
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Dave P
RomanCart Guru
Joined: 15 February 2004 Location: United Kingdom Status: Offline Points: 4066 |
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Posted: 25 April 2010 at 5:40pm |
Iain, Might be worth checking your spam filters etc. Occasionally, mine decided to trap Romancart posts 
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ilewis04 wrote: