![]() |
Ebay Enhancements |
Post Reply ![]() |
Page 123 5> |
Author | |
Support ![]() RomanCart Team ![]() Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794 |
![]() ![]() ![]() ![]() ![]() Posted: 12 January 2015 at 11:11am |
Hi,
We have made several enhancements to our eBay integration. 1. It now remembers the last category you selected to make it easier if you are listing lots of items to the same category. 2. You can now list product variations using Product Groups. If you have an item in small/medium/large red/green/blue then you can use this to have the items listed as one item with drop downs to select the variations. 3. You can now set it so that all your ebay orders appear in the RomanCart sales manager. This includes ebay orders which were not listed using RomanCart, for example if you have an ebay store. Many Thanks Support |
|
![]() |
|
rscass ![]() Senior Member ![]() Joined: 07 November 2007 Status: Offline Points: 720 |
![]() ![]() ![]() ![]() ![]() |
Excellent.
On the 'configure' link there are drop downs of various email templates. I've looked on the screencasts and in the drop down menus within sales manager but can't see where I can configure them. I need to tweak the confirmation email specifically for ebay. Can you point me in the right direction please? Many thanks, Richard. |
|
![]() |
|
Support James ![]() RomanCart Team ![]() Joined: 30 November 2010 Location: Bath Status: Offline Points: 773 |
![]() ![]() ![]() ![]() ![]() |
Hi,
see 'configure > document templates > order emails'. You can setup your own template here. Then go to 'manage > marketpalces > ebay' and click on configure. Here you can choose aht email is sent to the customer. Thanks James |
|
![]() |
|
rscass ![]() Senior Member ![]() Joined: 07 November 2007 Status: Offline Points: 720 |
![]() ![]() ![]() ![]() ![]() |
Thank you for your reply. I had seen that, just forgot it was there!
|
|
![]() |
|
rscass ![]() Senior Member ![]() Joined: 07 November 2007 Status: Offline Points: 720 |
![]() ![]() ![]() ![]() ![]() |
Out of interest, can I use one of the many configurable order emails as my standard email for the cart?
Sorry to be a nuisance, but I can't find where to override the generic 'order complete' email. |
|
![]() |
|
Support ![]() RomanCart Team ![]() Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794 |
![]() ![]() ![]() ![]() ![]() |
Hi,
Set the email template at 'configure'/'payment methods' Click on 'configure' for the payment method to set the email for. Many Thanks Support |
|
![]() |
|
rscass ![]() Senior Member ![]() Joined: 07 November 2007 Status: Offline Points: 720 |
![]() ![]() ![]() ![]() ![]() |
Thank you for the above. I've set it up now.
Another question or two. If I mark the ebay item as shipped in RC, is ebay's selling manager supposed to update? If not, and I mark the item as shipped within ebay, will this update the RC sales manager? I also noted that the VAT split was not imported into RC. Note that these points apply to my listing which existed already within ebay, not one which I created via RomanCart - hence no entry in product manager for the items sold. Regards, Richard. |
|
![]() |
|
Support ![]() RomanCart Team ![]() Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794 |
![]() ![]() ![]() ![]() ![]() |
Hi,
There is no communication from RomanCart to ebay apart from listing items. Therefore changing the status on RomanCart will not affect status' on eBay. Regarding the VAT, please can you email us exact details so we can take a look. Many Thanks Support |
|
![]() |
|
rscass ![]() Senior Member ![]() Joined: 07 November 2007 Status: Offline Points: 720 |
![]() ![]() ![]() ![]() ![]() |
Hi Support,
It does seem to be acting up at the moment. I have one ebay transaction recorded in ebay sales manager and one paypal transaction. Paypal payment was made at 14.04.18 today. It registered as an ebay sale in my cart at 14.04.21, order number RC17179841 ebay confirmation email arrived in my inbox at 14.05 I have a further entry for the same sale at 14.13.01, order number RC17179895 At 14.30, I marked the item as dispatched within ebay sales manager. Within a few seconds of my doing that, I have another entry for the same sale at 14.30.20, order number RC17180015. At 14.56.17 I have a fourth entry for the same sale, order number RC17180182. There was no intervention from me, I had left to do the school run. The VAT content of the above is showing as zero. My VAT registration number is lodged with ebay and the listing 331439285868 is showing that I am VAT registered. When I generate an invoice for this transaction within ebay, it extracts the VAT correctly. My store ID is 26525. I'll email my support tag now. Regards, Richard. Edited by rscass - 13 January 2015 at 4:12pm |
|
![]() |
|
rich-erich ![]() Senior Member ![]() Joined: 18 December 2008 Location: United Kingdom Status: Offline Points: 735 |
![]() ![]() ![]() ![]() ![]() |
Can we select our Ebay postage policies.
Everytime we list an item and select the postage from the drop down we then have to go and edit it in Ebay as it defaults to posting within 3 working days, when we want to show we post same working day. |
|
![]() |
Post Reply ![]() |
Page 123 5> |
Tweet
|
Forum Jump | Forum Permissions ![]() You cannot post new topics in this forum You cannot reply to topics in this forum You cannot delete your posts in this forum You cannot edit your posts in this forum You cannot create polls in this forum You cannot vote in polls in this forum |