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email notifiers |
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GX160Parts 
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Joined: 08 May 2008 Status: Offline Points: 74 |
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 Topic: email notifiersPosted: 21 May 2010 at 11:10pm |
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I have received emails of low stock or out of stock but no emails with the orders they relate to. When i logged in to the control panel i saw i had 4 orders waiting. Why am i not receiving the email notification? First time this has happened in 5 years of using roman cart! Store id 17542.
An explanation would be helpful as i assume its not a problm my end (as nothing has been changed my end!). Tim GX160Parts.com |
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RomanCart Team 
Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794 |
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Posted: 21 May 2010 at 11:37pm |
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Hi,
Please see our faq on this. Essentially something will have changed on your email servers e.g. spam filtering. Add an additional email address e.g. a hotmail address and you should see your emails arrive there. Many Thanks Support |
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DaveGH
Newbie 
Joined: 28 January 2008 Status: Offline Points: 1 |
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Posted: 17 June 2010 at 9:19pm |
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Please could you tell me how to add an email address as I cannot find the email config page?
Thanks Dave |
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RomanCart Team
Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794 |
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Posted: 18 June 2010 at 7:58am |
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Hi,
'configure cart'/'configure other options'/'email' tab. Many Thanks Support |
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