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Failed orders

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John Pye View Drop Down
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Joined: 02 July 2008
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Post Options Post Options   Thanks (0) Thanks(0)   Quote John Pye Quote  Post ReplyReply Direct Link To This Post Topic: Failed orders
    Posted: 30 May 2010 at 6:17am
Is it possible to get an alert when an order is placed but not completed?

It is very frustrating for customers who try to place an order and then fail for some reason. An immediate notification would make it easy to follow these up quickly to secure the order.
Tyre Pressure monitoring systems
www.TyrePal.co.uk
Brilliant boat care products
www.BoatSheen.com
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Dave P View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Dave P Quote  Post ReplyReply Direct Link To This Post Posted: 30 May 2010 at 8:33am
John,

This is available on the new control panel, under general cart options.
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raineshoe View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote raineshoe Quote  Post ReplyReply Direct Link To This Post Posted: 30 May 2010 at 10:50pm
Oh yes, and it works beautifully. I love it.

Ask Support if you want to sign up to the beta test version. I was a bit wary about doing so at first, but took the plunge and haven't looked back. Overall support have been pretty good at sorting any problems out and I think anything that was particularly difficult has been resolved so if you do come across anything its minor glitches.

Overall excellent I'd say, but obviously you can't please everyone all of the time!!
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