eBay Integration |
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MountMan
Senior Member Joined: 17 February 2009 Location: Bath, UK Status: Offline Points: 119 |
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Posted: 28 February 2014 at 1:58pm |
Thanks for the above link, but is it necessary to have the Live Chat pop up on the screen as well, first it slides from one side of the screen to the other and back again
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Keep well
Steve I know one day my boat will come in - knowing my luck I will be at the Airport ! |
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Support
RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794 |
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Hi,
If you cannot access the ebay screencasts from the control panel. Please go to http://www.romancart.com/sell-more/topbuttons/watch_screencast.asp?source=list&topic=ebaylist Many Thanks Support |
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Tim7
Newbie Joined: 14 February 2012 Location: United Kingdom Status: Offline Points: 14 |
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Are the eBay Screencasts unavailable?
I can watch all other screencasts so its not a flash issue. |
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Support
RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794 |
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Hi,
You can only list products once you've given them an ebay description and uploaded an Image. Please take a look at the screencasts for details. (Link at top of the ebay screen in RomanCart). Many Thanks Support |
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Rachel2012
Regular Joined: 29 April 2006 Location: United Kingdom Status: Offline Points: 61 |
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I tried to list an item but I can't select anything from the product list.
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rich-erich
Senior Member Joined: 18 December 2008 Location: United Kingdom Status: Offline Points: 735 |
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Ok, that is all well and good but at the moment when we sell something on ebay just one confirmation email goes to the customer and that works fine without any problems. Can we have an option not to send the RC one?
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Support
RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794 |
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Hi,
eBay emails do not show details of tax, as all prices on eBay have to include tax. The RomanCart generated email shows the tax. Many Thanks Support |
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rich-erich
Senior Member Joined: 18 December 2008 Location: United Kingdom Status: Offline Points: 735 |
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Wont they receive two confirmation emails then. Ebay will send their standard one and RC will send one. If so it seems unnecessary for RC to send one.
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Support James
RomanCart Team Joined: 30 November 2010 Location: Bath Status: Offline Points: 773 |
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Hi,
Not really. If they have just bought a specific item from your eBay store and then get a customized confirmation email from your store with details of that product and your company name (which we would assume also has some kind of relevance to the name of your eBay store) then we cant see how that would be confusing. Thanks James |
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rich-erich
Senior Member Joined: 18 December 2008 Location: United Kingdom Status: Offline Points: 735 |
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Wont that be confusing for the buyer as they are buying from Ebay not direct from our store.
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