Ebay Enhancements |
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raineshoe
Senior Member Joined: 03 October 2007 Location: United Kingdom Status: Offline Points: 1502 |
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I gave up trying the widgets as couldn't find any instructions to use them. Asked several times on the forum and never got a link to any instructions. The bit I tried I couldn't get to work properly, and due to lack of response on the forum re instructions and a few other questions gave up. I also had an issue some time ago, I can't remember all the ins and outs of it, but due to lack of help from RC and being told it was a problem with my coding I went on a coding forum and posted the whole story to which a programmer on there found it wasn't anything to do with my coding it was RC's coding that was at fault. Again gave up. The widgets finally did it for me and I'm too moving when my cart runs out.
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Support
RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794 |
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Hi Rscass,
Obviously not a problem! You should see the next order on the sales manager only once as you would expect. Please let us know then we will take a look at the tax part. Many Thanks Support |
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rscass
Senior Member Joined: 07 November 2007 Status: Offline Points: 720 |
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Hi Support -
Just to let you know that I can't feed back re. the duplicated sales records because I haven't sold anything else on ebay since you made the changes! Tumbleweeds over there...... |
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Support
RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794 |
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Hi Red,
Unfortunately that's the nature of software development. Many companies have to release fixes for software after releasing new features, whether it's us or Microsoft (e.g. windows 8.1 hurriedly released after windows 8.0). Ultimately though i'm really sorry you are not happy with RomanCart. The features you list above are all new features added in the last few years at the request of our merchants. However, now that you've decided to move elsewhere - we wish you every success with your new ecommerce provider. Many Thanks Support |
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Red
Senior Member Joined: 06 August 2009 Status: Offline Points: 876 |
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Support
everything you release has problems cart templates, ebay use, widgets so on and so on, I have lost track of what does not work properly when released. We as customers have to find a way of adapting the use of these functions if we want to use them. We tried the ebay when first released and it is more trouble than it is worth as you have to list via roman cart and then go on to your ebay account and edit terms, postage etc. so you may as well of listed on ebay in the first place, not worth using. Cart templates almost all had problems with, I did go through them all when you released and sent you a long list of problems I found with them, nothing done to correct so I kept at the basic cart like others have done as again not worth the problems. Widgets - the sash covered the product code/name on one of them when release this could have been seen by you if you tried it. You need to remember we are CUSTOMERS not testers, it is up to you to make sure that features and additions work prior to release, we pay you for these features as part of our packages purchased. If you were selling us a different product and it did not work properly we would take it back to you and ask for our money back. You are selling us products that do not work properly and that needs to be corrected. I like Others have had enough, working on setting up a Blue Park cart which does work as it should and has the features we need. Red Red |
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Support
RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794 |
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Hi,
When we release new functionality especially something as complex as the recent enhancements to eBay there is always a chance that there might be some teething problems. It is unfortunately simply not possible to test all the different permutations of the ebay orders. However i'm not sure what you mean by 'lot of things released these days that don't fully work and are never fully fixed' Please can you list what you are actually referring to - as if there's something not working - we need to know about it. Many Thanks Support |
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raineshoe
Senior Member Joined: 03 October 2007 Location: United Kingdom Status: Offline Points: 1502 |
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I do agree with Red that there seem to be a lot of things released these days that don't fully work and are never fully fixed. Must admit a lot of new features I have never attempted because I just feel like they are going to be hassle with all the problems.
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rscass
Senior Member Joined: 07 November 2007 Status: Offline Points: 720 |
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Brace yourselves for incoming smileys.
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Red
Senior Member Joined: 06 August 2009 Status: Offline Points: 876 |
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Support
Why do you continue to release new features or enhancements without proper testing that they work properly? I cannot remember anything that you have added working as it should and most never ever get sorted even when we as customers tell you the problems. You seem to think it is your customers place to test and work out the problems for you, you must know to some extent that there are problems prior to going live with them? I am sure you will soon be fed up with this ebay feature and give up on it and go onto something else without sorting the problems. Red |
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Support
RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794 |
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Hi,
That's great - thanks, if possible please can you let us know if the next order appears multiple times (it shouldn't). Many Thanks Support |
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