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Major Cart Upgrade

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AnnieCov View Drop Down
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Joined: 20 July 2008
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Post Options Post Options   Thanks (0) Thanks(0)   Quote AnnieCov Quote  Post ReplyReply Direct Link To This Post Posted: 21 July 2016 at 12:11pm
I can't even log in to the cart right now!

Quality Poster, Photo and Canvas Printing

CD/DVD Duplication

AMC Photographics
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softap View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote softap Quote  Post ReplyReply Direct Link To This Post Posted: 21 July 2016 at 12:10pm
Support
Since 12:00 GMT I have been unable to access the cart at all -

Error 522
Connection timed out

Also can't login to the mobile app (Wifi or 4G)

Andy Rigby
www.christianbits.co.uk

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Support James View Drop Down
RomanCart Team
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Support James Quote  Post ReplyReply Direct Link To This Post Posted: 21 July 2016 at 12:01pm
Hi,

The issues with paypal pro have now been resolved, there shouldn't be any more issues with paypal this morning but obviously keep us updated if you notice anything that doesnt seem right.

Thanks

James
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rscass View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote rscass Quote  Post ReplyReply Direct Link To This Post Posted: 21 July 2016 at 11:50am
Express Checkout (PayPal EC) is working for me. Could you temporarily enable it?
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Silent_Explorer View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Silent_Explorer Quote  Post ReplyReply Direct Link To This Post Posted: 21 July 2016 at 11:37am
Please help,

All my 'PayPal Pro' orders are failing this morning with the following error message

Pay Status in Sales manager = Error: Click Here

Error: Click Here           System           21 Jul 2016 10:37:49
PayPal Pro Transaction Information
Fieldname           Value
RESULT           1
RESPMSG           User authentication failed
AVSADDR           
AVSZIP           
IAVS           
CORRELATIONID           
PNREF           
CVV2MATCH           
PAYMENTTYPE           
PENDINGREASON           
PAYERID           
PAYERSTATUS           
ADDRESSSTATUS           
3DS - Enrolled           
3DS - ECI           
3DS - ParesStatus           
3DS - SigVer           
3DS - VPAS           
The Garage Door Spares & Automation Specialists - open your garage door at the press of a button !
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rscass View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote rscass Quote  Post ReplyReply Direct Link To This Post Posted: 21 July 2016 at 11:19am
No problem. Folks are still spending
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Support View Drop Down
RomanCart Team
RomanCart Team


Joined: 16 March 2004
Location: United Kingdom
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 21 July 2016 at 11:17am
Hi,

This is something we are currently working on.

Many thanks and apologies for the inconvenience with this,

Support
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rscass View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote rscass Quote  Post ReplyReply Direct Link To This Post Posted: 21 July 2016 at 11:16am
Thank you for the announcement. Only issue I appear to have is no confirmation emails today.

Regards,

Richard.
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sheriff56 View Drop Down
RomanCart Guru
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Joined: 12 July 2004
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Post Options Post Options   Thanks (0) Thanks(0)   Quote sheriff56 Quote  Post ReplyReply Direct Link To This Post Posted: 21 July 2016 at 10:27am
Thanks for letting us know, I implemented the epdq change TSL1.2 yesterday and this morning notice the pay status now shows as Accepted rather than success, I have added this to the row colours we use but it still shows as white.
Jayne
**** www.e-crafts.co.uk **** Suppliers of goods for hand made cards , general crafts and scrapbooking.
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Support View Drop Down
RomanCart Team
RomanCart Team


Joined: 16 March 2004
Location: United Kingdom
Status: Offline
Points: 10794
Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 21 July 2016 at 10:14am
Hi,

This morning we have implemented major upgrades to RomanCart.

It is running on completely new systems with a new codebase.

(The major change to the RomanCart core code is that it has been changed to make it stateless.)

There were a few minutes disruption to the service early this morning whilst we made the required changes - apologies for this.

It now means that we can meet all of the new PCI requirements regarding TLS1.2 which your payment gateways will have been contacting you about.

This is a major piece of work for us which we have been working on for months - in fact it is the biggest set of changes ever made to the cart.

We are currently monitoring the system and addressing any issues relating to this as they arise.

Many Thanks
Support

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