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Changing from http to https

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Keith View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Keith Quote  Post ReplyReply Direct Link To This Post Topic: Changing from http to https
    Posted: 28 August 2020 at 12:56pm
Hi

The time has come for me to change the website address from http://to https://.

Does anyone know if there is an easy way to change the website without having to change all the addresses of the images and links. There must be at least a couple of thousand images and links on the website.

Any information or ideas would be welcome as I am not sure where to start.
Thanks

Keith
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PaulDupre View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote PaulDupre Quote  Post ReplyReply Direct Link To This Post Posted: 05 January 2021 at 9:00pm
Hi Keith,

We've just done the same and the XML data didn't appear to work.

Everything else seems okay.

Paul
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Post Options Post Options   Thanks (0) Thanks(0)   Quote PaulDupre Quote  Post ReplyReply Direct Link To This Post Posted: 05 January 2021 at 10:54pm
The RomanCart Callback Log doesn't show orders since we changed to https:// - does anyone know why not ?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 06 January 2021 at 9:38am
Hi,

I suspect at 'tools'/'options'/'general' you are probably pointing your xml script to a http:// url, and you have told your web hosts to forward everything to https://
Check that.

The xml callback is technically out of process so other changes to your RomanCart usage on your site e.g. switching that to https:// won't actually have any effect on it.

Also note the instructions "With the invisible post the url must start http:// or https:// and end with .asp/.php or similar and the script must display the value OK to indicate it has completed successfully."

Many Thanks
Support
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Post Options Post Options   Thanks (0) Thanks(0)   Quote PaulDupre Quote  Post ReplyReply Direct Link To This Post Posted: 06 January 2021 at 5:48pm
Our website has has a xml callback for the last three years, we've just started our 4th year and decided to move to https://

It took a few days to organise by which time we had received 12 new orders, then immediately after the switch the 13th order failed, as di the 14th order. I checked the "tools / options / general" page and changed the setting
Invisibly Post transaction as XML to this URL as ROMANCARTXML parameter when successful (View Log):     to https:// but to no avail the 15th order still failed to pass data to our database.
I have since typed the three orders in by hand.

Any others ideas come to mind? as I'm pulling my hair out.
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PaulDupre View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote PaulDupre Quote  Post ReplyReply Direct Link To This Post Posted: 06 January 2021 at 5:55pm
Apologies, I've been at work all day and then was so exited when I saw your reply forgot to say thanks.

My client has two websites, but the other website is based in a different area and hasn't started take orders yet. So, whatever I fix on this site I then haev to fix on the other one, before the orders start rolling in...

Cheers Paul
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 06 January 2021 at 5:57pm
Hi,
The next step is to check the web logs on the target server to see what the issue is.
Many thanks
Support
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Post Options Post Options   Thanks (0) Thanks(0)   Quote PaulDupre Quote  Post ReplyReply Direct Link To This Post Posted: 06 January 2021 at 6:39pm
Web logs, sorry I'm only a casual web developer.

Are they easy to find, I've checked the error logs in the admin directory.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote PaulDupre Quote  Post ReplyReply Direct Link To This Post Posted: 06 January 2021 at 6:41pm
Just googled - they are logs I should have kept...
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 06 January 2021 at 7:00pm
Hi,

Your web logs are something you'd need to discuss with your web hosts.

in essence, the xml callback will fire on a paid order. If we encounter an error then the details will appear in the xml callback logs.

The main thing to check is that the order is showing as paid - with a green icon in the left hand column of the sales manager. If not then the xallback may not have been sent.

If it is paid and there is nothing in the xml callback log then it means that it reached your server successfully and received the OK response.

Many Thanks
Support
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