RomanCart.com Forum Homepage
Forum Home Forum Home > RomanCart > Integration
  New Posts New Posts
  FAQ FAQ  Forum Search   Register Register  Login Login

Ebay integration

 Post Reply Post Reply
Author
Message
rscass View Drop Down
Senior Member
Senior Member


Joined: 07 November 2007
Status: Offline
Points: 720
Post Options Post Options   Thanks (0) Thanks(0)   Quote rscass Quote  Post ReplyReply Direct Link To This Post Topic: Ebay integration
    Posted: 18 September 2020 at 2:56pm
Be advised that not all of my ebay sales are appearing in Romancart sales manager.

I have been unable to establish a pattern.

I have sales from new listings which are captured without issue, yet sales from some older listings are not.

The authority for Romancart to communicate with ebay is current.

The only recent change on my account is ebay managed rip-off I mean payments.

This has been happening since 10th September.

I have two listings where some sales have been sent to Romancart, and some haven't.


Back to Top
rscass View Drop Down
Senior Member
Senior Member


Joined: 07 November 2007
Status: Offline
Points: 720
Post Options Post Options   Thanks (0) Thanks(0)   Quote rscass Quote  Post ReplyReply Direct Link To This Post Posted: 16 December 2020 at 10:41am
Something is broken again since December 10th. Am I the only Romancart account holder who uses this 'functionality'?

EDIT

This is different to the previous issues which magically resolved themselves.


In configuration it warned of a failure.

I set up the same account as a new account and permissions etc were granted.

Could I make a suggetion?

A failure in integration/permissions could trigger an email to the account holder warning of the failure?

i don't exactly visit that account setup page on a daily basis.



Edited by rscass - 16 December 2020 at 10:47am
Back to Top
Support View Drop Down
RomanCart Team
RomanCart Team


Joined: 16 March 2004
Location: United Kingdom
Status: Offline
Points: 10794
Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 16 December 2020 at 10:46am
Hi,
Try disconnecting and reconnecting your eBay account from RomanCart.
Many Thanks
Support
Back to Top
rscass View Drop Down
Senior Member
Senior Member


Joined: 07 November 2007
Status: Offline
Points: 720
Post Options Post Options   Thanks (0) Thanks(0)   Quote rscass Quote  Post ReplyReply Direct Link To This Post Posted: 16 December 2020 at 10:48am
Did that, fixed it thank you.

As per my post above, it would be useful to receive an alert somewhere prominent or by email when the cart recognises a problem as it has done in this case.

Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down



This page was generated in 0.094 seconds.