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Adding signatures to invoices

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RowanEng View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote RowanEng Quote  Post ReplyReply Direct Link To This Post Topic: Adding signatures to invoices
    Posted: 14 November 2022 at 10:29am
Hello,

With the change in export regulations and the requirement to now include a signed invoice with shipments is there a way RC can add a signature from a .jpg or .png file automatically ?
eg, DHL require a digital signed invoice to be uploaded on to their booking system.
An option to not have signatures on domestic orders would be useful too.
It's taking a lot of time manually adding a signature to a pdf.


Thanks,
Dave.

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Support View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 14 November 2022 at 10:39am
Hi,

In the 'configure'/'appearance' menu you can design your own invoice.
You could design one to include your signature or whatever else you need.

Many Thanks
Support
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RowanEng View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote RowanEng Quote  Post ReplyReply Direct Link To This Post Posted: 14 November 2022 at 2:18pm
Originally posted by Support Support wrote:

Hi,
In the 'configure'/'appearance' menu you can design your own invoice.
You could design one to include your signature or whatever else you need.
Many Thanks
Support


That should work but I'm getting an error when previewing the Invoice templates :-

"We are sorry, but an error has occurred. Please click on the back button and try again.
If the problem persists, please contact the merchant."

So it's difficult to edit the template and see how it looks. How do I preview the edited template


Thanks,
Dave.
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Jake View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Jake Quote  Post ReplyReply Direct Link To This Post Posted: 14 November 2022 at 2:39pm
We're looking into this.

For now, copying it into Notepad, saving it as a .html file and opening it in a browser would be a good workaround.
Jake Wetherall
Technical Customer Support Advisor
www.sellr.com

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RowanEng View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote RowanEng Quote  Post ReplyReply Direct Link To This Post Posted: 17 November 2022 at 11:52am
Hello Jake,
I've added an invoice template as suggested and working well for us.
The preview button in the RC document template page still isn't working though.
Thanks for the help.
Dave.
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