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Unable to connect to Paypal
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Saladin View Drop Down
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Joined: 30 June 2011
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Points: 5 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Saladin Quote  Post ReplyReply Direct Link To This Post Topic: Unable to connect to Paypal
    Posted: 10 November 2015 at 8:05am
Just yesterday I got a phone call from a customer saying they had tried to pay for an item on my website using the Roman Cart Paypal button. They got the Error message: 'Error: The merchant needs to configure RomanCart to connect to PayPal'. I thought this was odd, so I tried, and got the same message. The thing is, RomanCart is configured to connect to Paypal - and I had a shed load of orders through the website yesterday, all paying through Paypal - so some people can use it, while others - including me - can't. I don't know how many sales I've lost through this; I've tried it using Miscrosoft Edge, Internet Explorer 11, and Apple's Safari (all on different computers), all with the same result. The customer who phoned me was using Firefox. So what the heck is going on?
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MountMan View Drop Down
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Joined: 17 February 2009
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Points: 119 		Post Options Post Options   Thanks (0) Thanks(0)   Quote MountMan Quote  Post ReplyReply Direct Link To This Post Posted: 13 November 2015 at 1:25pm
Give a link to your site, then we can have a look, and try what's the trouble
Keep well
Steve
I know one day my boat will come in - knowing my luck I will be at the Airport !

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jackslad View Drop Down
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Points: 412 		Post Options Post Options   Thanks (0) Thanks(0)   Quote jackslad Quote  Post ReplyReply Direct Link To This Post Posted: 14 November 2015 at 12:08pm
If you want Roman Cart to sort this - suggest you either post in a forum which they monitor - not this one - or quicker give them a call.
_____________________________
Reflections of infinity, Hitchin
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rscass View Drop Down
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Points: 720 		Post Options Post Options   Thanks (0) Thanks(0)   Quote rscass Quote  Post ReplyReply Direct Link To This Post Posted: 16 November 2015 at 3:08pm
Is there another forum?
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Denise853b View Drop Down
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Joined: 30 November 2015
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Points: 4 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Denise853b Quote  Post ReplyReply Direct Link To This Post Posted: 30 November 2015 at 12:56pm
I have the same problem

my site is www.shehair.com can anyone help
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Denise853b View Drop Down
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Points: 4 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Denise853b Quote  Post ReplyReply Direct Link To This Post Posted: 30 November 2015 at 1:07pm
Ring roman cart they have sorted my problem out in 5 mins
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