VAT calculating incorrectly on Offers |
Post Reply |
Author | |
rich-erich
Senior Member Joined: 18 December 2008 Location: United Kingdom Status: Offline Points: 735 |
Post Options
Thanks(0)
Posted: 15 January 2010 at 9:01am |
I have a problem with VAT on an offer.
I have changed the VAT to 17.5% in the PM and when I add the item on its own then the VAT is calculated correctly. (The item sells for £7.50 and come up with vat of £1.12 - it is VAT inclusive) However the problem is that I also have the item on an offer at £5.99 when bought with another item (which has zero vat). Romancart is now calculating the tax at £0.78, when it should be £0.89. For some reason it is holding onto the 15% rate. Shipping is free so no problem there and I have checked my htm codes for the page and there is nothing that over-rides it there. I am really confused with this. Its probably something simple but just cant find it. Thanks Rich |
|
Support
RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794 |
Post Options
Thanks(0)
|
Hi,
See if you have set the tax to 15% on the product properties on the affected product(s) on the product manager. Many thanks Support |
|
rich-erich
Senior Member Joined: 18 December 2008 Location: United Kingdom Status: Offline Points: 735 |
Post Options
Thanks(0)
|
Hi,
Not sure what you mean. In my original post I have said I changed it to 17.5% in the PM. Presumably there is only one setting for vat rate in the PM. I have rechecked and it says, in the first box that comes up when clicking on the item: tax 17.5% |
|
Support
RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794 |
Post Options
Thanks(0)
|
Hi,
What is your storeid? What is the product code of an item affected. Many thanks Support |
|
rich-erich
Senior Member Joined: 18 December 2008 Location: United Kingdom Status: Offline Points: 735 |
Post Options
Thanks(0)
|
41640
It affects 7 of our items. Each one you can buy individually and the tax is ok, but when bought as an offer the tax is incorrect vgldcd vgsecd vgdpcd vgnymcd vgrccd vgydscd vgwpcd Thanks |
|
Support
RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794 |
Post Options
Thanks(0)
|
Hi,
'configurecart'/'set tax options' Your cart tax rate is still set to 15%. Many Thanks Support |
|
rich-erich
Senior Member Joined: 18 December 2008 Location: United Kingdom Status: Offline Points: 735 |
Post Options
Thanks(0)
|
Doh!, Thanks for that. All now working.
I changed the PM setting for each item but obviously forgot about the universal setting. In my defense though I thought the tax rate in the PM should over-ride the universal setting. Edited by rich-erich - 15 January 2010 at 2:05pm |
|
Post Reply | |
Tweet
|
Forum Jump | Forum Permissions You cannot post new topics in this forum You cannot reply to topics in this forum You cannot delete your posts in this forum You cannot edit your posts in this forum You cannot create polls in this forum You cannot vote in polls in this forum |