RomanCart Payments / 3dSecure Problem |
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Support
RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794 |
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Posted: 20 April 2018 at 4:30pm |
Hi,
We have been alerted that there is an issue with transactions using the 'RomanCart Payments' payment method which are using 3dsecure. Those transactions are not completing successfully. We have alerted Monek to this (who handle the processing) and they are looking into it. However if this affects you please note that if you switch off 3dsecure on RomanCart then transactions can be successfully processed. (Although obviously you would not have the advantages of 3dsecure for those transactions). Apologies for the inconvenience with this however unfortunately it is an issue with a third party and as such is not under our control. Many Thanks Support Edited by Support - 20 April 2018 at 4:30pm |
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