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rscass View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote rscass Quote  Post ReplyReply Direct Link To This Post Topic: PayPal
    Posted: 15 April 2019 at 12:42pm
Is Paypal acting up for anyone today?

A customer is telling me she's getting directed to "Romancart" and getting error messages.
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RomanCart Team
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 15 April 2019 at 3:37pm
Hi,

I haven't seen any PayPal status alerts.
Try a transaction on your cart and see if you get any problems.
Especially if your PayPal config has changed in any way (Do it for a 0.01p item).

Many Thanks
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rscass View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote rscass Quote  Post ReplyReply Direct Link To This Post Posted: 15 April 2019 at 3:41pm
Thank you. I can't replicate it and other PayPal transactions have been going through today. the alarm bells rang when she said she was directed to Romancart. Nothing changed here. I'll phone if it happens again.

Best wishes, Richard.
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RomanCart Team
RomanCart Team


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Points: 10794
Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 15 April 2019 at 3:42pm
Hi,
With PayPal Express you are redirected back to the cart on the checkout page - maybe they meant that?

Many Thanks
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