RomanCart.com Forum Homepage
Forum Home Forum Home > RomanCart > Integration
  New Posts New Posts
  FAQ FAQ  Forum Search   Register Register  Login Login

Missing phone number and USA State

 Post Reply Post Reply
Author
Message
RowanEng View Drop Down
Newbie
Newbie


Joined: 01 November 2009
Location: Oxfordshire
Status: Offline
Points: 24
Post Options Post Options   Thanks (0) Thanks(0)   Quote RowanEng Quote  Post ReplyReply Direct Link To This Post Topic: Missing phone number and USA State
    Posted: 13 April 2021 at 3:18pm
Hello Roman Cart,

Over the last few days orders I'm receiving here in the UK from the USA are missing the State and some times the phone numbers from the invoice.
Uk orders and other countries seem ok.

I've changed the payment gateway from Paypal Pro to Paypal Commerce Platform a couple of weeks ago and not sure if this change has had the knock on for loosing some of the invoice details but I can find any configuration setting that help.

Cart number 47559.
Any suggestions appreciated.
Thanks,
Dave.
Back to Top
RowanEng View Drop Down
Newbie
Newbie


Joined: 01 November 2009
Location: Oxfordshire
Status: Offline
Points: 24
Post Options Post Options   Thanks (0) Thanks(0)   Quote RowanEng Quote  Post ReplyReply Direct Link To This Post Posted: 16 April 2021 at 7:33am
Found it in the Configure> Payment methods menu.

When I added the Paypal Commerce Platform payment method the option "Mail/Tel" defaults to red= off.
One click turns it green !   T
This seems to have fixed the USA state problem too ?
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down



This page was generated in 0.047 seconds.