Gift Vouchers that really work

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   Note: if you wanted to make vouchers complicated, you would have to track the remaining amount outstanding and so on if they were part used. I agree that would require a major re-write plus significant extra coding and DB resources.

BUT, if you wanted to keep it simple, then you could just say any unused voucher value is lost. In which case there is no extra work at all compared to coupons. You can use your current coupon system, all you'd need in this case is a tick-box option for coupons to be applied to the total not subtotal.

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beng27 Members Profile Find Members Posts Newbie Joined: 23 April 2007 Location: United Kingdom Status: Offline Points: 36	Post Options Post Reply Quote beng27 Report Post Thanks(0) Quote Reply Posted: 07 February 2012 at 12:05pm
	Note: if you wanted to make vouchers complicated, you would have to track the remaining amount outstanding and so on if they were part used. I agree that would require a major re-write plus significant extra coding and DB resources. BUT, if you wanted to keep it simple, then you could just say any unused voucher value is lost. In which case there is no extra work at all compared to coupons. You can use your current coupon system, all you'd need in this case is a tick-box option for coupons to be applied to the total not subtotal.
	The Best Vegetables for the Kitchen Garden

beng27 Members Profile Find Members Posts Newbie Joined: 23 April 2007 Location: United Kingdom Status: Offline Points: 36	Post Options Post Reply Quote beng27 Report Post Thanks(0) Quote Reply Posted: 07 February 2012 at 12:01pm
	Thanks Support for such a swift reply ( I guess nothing is broken this morning :-) This is really the standard behaviour for gift vouchers - I know RC has always thought in terms of coupons, but they're different. With gift vouchers, you _always_ get to apply it to the final total including shipping. How about Amazon as a well-known example? Or in our sector (vegetable seeds by mailorder) http://www.thompson-morgan.com I can find more, but if you look, you'll see this is the norm. thanks Ben
	The Best Vegetables for the Kitchen Garden

Support Members Profile Find Members Posts RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10791	Post Options Post Reply Quote Support Report Post Thanks(0) Quote Reply Posted: 07 February 2012 at 11:52am
	Hi, Can you point us to any well known online store which lets you use vouchers against the total price including shipping. It's not something we have ever seen, but maybe we haven't looked hard enough. Many thanks Support

beng27 Members Profile Find Members Posts Newbie Joined: 23 April 2007 Location: United Kingdom Status: Offline Points: 36	Post Options Post Reply Quote beng27 Report Post Thanks(0) Quote Reply Posted: 07 February 2012 at 11:50am
	Hi it would be great if we could have gift vouchers that can be applied to the whole order, including postage. Anyone who has tried to issue their customers gift vouchers for use with RC will know that it isn't satisafctory. You can sort-of use coupons as a voucher system, but the value is only applied to the subtotal BEFORE postage is applied. This annoys your customers... they get given say a £20 voucher, but cant use it for £18 of goods plus £2 of postage. They have to use it for £20 of goods and then put in CC details for £2 postage. RC support have discussed this several times with people and say this is correct, there's no intention to provide gift voucher functions via coupons. But it would be SO simple, not lots of coding needed, just a tick box that allows us to have our coupons applied to the TOTAL rather than SUBTOTAL Two other well-known carts do offer this, but we'd rather not switch. We've been with RC since practically the beginning , and we're used to its quirks . . . Ben thanks
	The Best Vegetables for the Kitchen Garden