Local backup of our data

We are long-term users of RomanCart Connect.

A recent internal IT audit has highlighted that we don't have local backups of our Romancart contacts and historic orders.

Could you please tell me how we download this data from Romancart ?

Hi James, Thanks for the quick response.

>You can only export contacts if you use our Starter package or above and the amount of sales data you can export also depends on your subscription level.

That's unfortunate. Since we only need to do this once to comply with our IT audit and we don't want any extra features , would be able to use the '30 day free trial upgrade offer' of a higher subscription level that would enable us to perform the downloads and then revert back to the level we have been using all along without any problems ?

Thanks, I've been looking at this again, but still can't seem to achieve what I need.

In the Sales Manager it tells me "Select the date from, date to and the type of file to export, then click on the 'Export Data' button. You can export data for any 1 month period you have stored..."

I believe we started using Romancart in 2009, so does that mean I will have to repeat this process for every month since then ? Surely there must be a bulk download facility ?

GB

Hi James,

Please tell me that doesn't mean I will have to do 36 downloads to get the data ???
Could your IT guys do me an SQL export maybe please ?

GB.