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Major Cart Upgrade
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RomanCart Team
RomanCart Team


Joined: 16 March 2004
Location: United Kingdom
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Points: 10592 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 22 July 2016 at 11:08am
Hi Nick,

What is the storeid you have this on and we will take a look.
Note though that 'PayPal Website Payments Pro (Payflow Edition)' is not PCI compliant and you should switch to 'Payal Hosted Pro'

Many Thanks
Support
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softap View Drop Down
Senior Member
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Joined: 28 December 2006
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Points: 313 		Post Options Post Options   Thanks (0) Thanks(0)   Quote softap Quote  Post ReplyReply Direct Link To This Post Posted: 22 July 2016 at 11:53am
Is the Paypal Express Checkout payment type PCI compliant? Just wondering.....
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RomanCart Team
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Points: 771 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Support James Quote  Post ReplyReply Direct Link To This Post Posted: 22 July 2016 at 11:55am
Hi,

yes it is, see here for more info...

https://www.paypal.com/uk/webapps/mpp/pci

Thanks

James
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RomanCart Team
RomanCart Team


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Points: 10592 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 22 July 2016 at 2:32pm
Hi Nick,

We have run some test against PayPal Website Payments Pro (Payflow Edition) and it seems to be working fine.

Are you able to try a test transaction on yours?

If it fails, please can you raise a support request with PayPal and let us know if we need to do anything.

PayPal have made changes this week - which may be connected.

Many Thanks
Support
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Joined: 25 November 2006
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Points: 1337 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Silent_Explorer Quote  Post ReplyReply Direct Link To This Post Posted: 22 July 2016 at 2:44pm
Hi Support,

I can't see 'PayPal Hosted Pro' in the RC payment methods list, I've switched over from 'PayPal Website Payments Pro (Payflow Edition)' yesterday to 'PayPal Pro (PCI Compliant)' and it's working but the reason I stopped using this integration method is because it doesn't provide us with any validation status (eg AVSADDR =Y/N & AVSZIP =Y/N) which could leave us more vulnerable to fraud.

Nick G.
The Garage Door Spares & Automation Specialists - open your garage door at the press of a button !
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RomanCart Team
RomanCart Team


Joined: 16 March 2004
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Points: 10592 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 22 July 2016 at 2:46pm
Hi,

Yes - sorry on the list it is PayPal Pro (PCI Compliant).
In a month or so's time we will look and see if we can get comparable data from the PCI version as you had with PayFlow Pro.

Many Thanks
Support
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Joined: 07 November 2007
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Points: 684 		Post Options Post Options   Thanks (0) Thanks(0)   Quote rscass Quote  Post ReplyReply Direct Link To This Post Posted: 22 July 2016 at 4:23pm
How long before 'dispatched' emails are likely to start working please?
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RomanCart Team
RomanCart Team


Joined: 16 March 2004
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Points: 10592 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 22 July 2016 at 4:37pm
Hi,
Most people are receiving emails now.
If not then it may be something specific to the email address you are using.
If you are using spf records on your dns then you need to change those to our new mail servers.
If you are with AOL, we are still waiting for inclusion in their whitelist.
Try and send a despatch email now, then email us your email address and we will be able to see exactly what the problem is.

Many Thanks
Support
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Points: 684 		Post Options Post Options   Thanks (0) Thanks(0)   Quote rscass Quote  Post ReplyReply Direct Link To This Post Posted: 22 July 2016 at 4:50pm
Hi again,

My customers and I are receiving sales confirmation emails.

I sent 17 'dispatch' emails via sales manager this afternoon, twice, with no copies arriving with me.

I'm store 26525.

I'll email my email address now. I don't do any of the spf stuff.

Regards,

Richard.
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RomanCart Team
RomanCart Team


Joined: 16 March 2004
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Points: 10592 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 22 July 2016 at 4:51pm
Hi,
Before you do that - try sending them now.
Many Thanks
Support
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