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Support
RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794 |
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Hi Nick,
We have forwarded the details to PayPal for investigation. Many Thanks Support |
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Silent_Explorer
Senior Member Joined: 25 November 2006 Location: United Kingdom Status: Offline Points: 1337 |
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Many thanks
Nick G. |
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The Garage Door Spares & Automation Specialists - open your garage door at the press of a button !
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Support
RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794 |
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Hi,
Apparently you have restricted the ip addresses that you accept payments from in your PayFlow account. If you unrestrict this then it should be ok. In fact the old version of PayFlow will probably work as well. (Although you should stick with the new one!) Our new service does not have fixed ip's as we use cdn's so you should not use this PayPal security feature going forward. Many Thanks Support |
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Silent_Explorer
Senior Member Joined: 25 November 2006 Location: United Kingdom Status: Offline Points: 1337 |
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Hi Support,
Thanks for the update, I've just deleted the IP addresses from the 'Allowed IP Addresses' under my Website Payments Pro settings. Worryingly the page states the following: 'cannot access these services from computers that are not included in the list' Now my list is empty I fear that no payments will work - time will tell! Nick G. |
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The Garage Door Spares & Automation Specialists - open your garage door at the press of a button !
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Support James
RomanCart Team Joined: 30 November 2010 Location: Bath Status: Offline Points: 773 |
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Hi Nick,
Please can you try buying something from yourself (setup a product for about 20p if you need to) and let us know if you get the money and what the paymetn status on the sales manager shows after the transaction. Thanks James |
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Silent_Explorer
Senior Member Joined: 25 November 2006 Location: United Kingdom Status: Offline Points: 1337 |
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Hi James,
It's looking OK as I've received about 12 successful orders since I deleted the IP addresses yesterday evening so it appears to be working fine, I'll let you know if I have any more problems Many thanks Nick G. |
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The Garage Door Spares & Automation Specialists - open your garage door at the press of a button !
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