Paypal not seeing delivery address

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   ..depressing experience with help(?)  Using Roamcart to handle payment through Paypal but Paypal doesn't see delivery address so I have to cut and paste address etc to Royal Mail.  

here is the last useless communication from Romancart.................

Hello,

I'm sorry to say RomanCart only sends the billing address to PayPal, not the delivery address.

The integration is certified by PayPal and unfortunately, we have no plans to change it at this time

Many thanks,

WELL THAT'S A FAT LOT OF USE INNTT!

RomanCart
James Green
Technical Customer Support Advisor 
www.sellr.com

and my request............

Hello.

I do not allow separate billing address.

I cannot change paypal behaviour as it is your database tag that is the problem.

Romancart is generating 2 fields.    1/ Billing    2/ Delivery.   When the delivery address is absent PayAL cannot see it.   Romancart's fault

This is up to Romancart to sort out with paypal, not me.

If this is happening to me it is happening to others, and that makes Romancart unusable as far as I'm concerned.

regards

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
WOMBLE Members Profile Find Members Posts Newbie Joined: 13 April 2022 Location: LINCOLN UK Status: Offline Points: 6	Post Options Post Reply Quote WOMBLE Report Post Thanks(0) Quote Reply Topic: Paypal not seeing delivery address Posted: 22 April 2022 at 10:28pm
	..depressing experience with help(?) Using Roamcart to handle payment through Paypal but Paypal doesn't see delivery address so I have to cut and paste address etc to Royal Mail. here is the last useless communication from Romancart................. Hello, I'm sorry to say RomanCart only sends the billing address to PayPal, not the delivery address. The integration is certified by PayPal and unfortunately, we have no plans to change it at this time Many thanks, WELL THAT'S A FAT LOT OF USE INNTT! RomanCart James Green Technical Customer Support Advisor www.sellr.com and my request............ Hello. I do not allow separate billing address. I cannot change paypal behaviour as it is your database tag that is the problem. Romancart is generating 2 fields. 1/ Billing 2/ Delivery. When the delivery address is absent PayAL cannot see it. Romancart's fault This is up to Romancart to sort out with paypal, not me. If this is happening to me it is happening to others, and that makes Romancart unusable as far as I'm concerned. regards
	WOMBLE