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PayPal Pro Payflow Express Checkout issues
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Dave P View Drop Down
RomanCart Guru
RomanCart Guru


Joined: 15 February 2004
Location: United Kingdom
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Points: 4066 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Dave P Quote  Post ReplyReply Direct Link To This Post Posted: 06 May 2010 at 1:18pm
Originally posted by karenswift13 karenswift13 wrote:

But you have a problem when one transaction goes throug OK one min and the mext min it don't

If it was a problem with the logo etc then it would be a problem all the time ?


Hi,

Not necessarily; it depends on the browser setting - I have mine set to not show most warnings.

You need to get the customers to give you the exact error message and which screen on your website is causing it if you can, that would make it easier to identify exactly what's causing the problem.
Regards,

Dave P.
Gifts for all at HoneyPotGifts
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karenswift13 View Drop Down
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Joined: 27 August 2009
Location: West Bromwich
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Points: 21 		Post Options Post Options   Thanks (0) Thanks(0)   Quote karenswift13 Quote  Post ReplyReply Direct Link To This Post Posted: 06 May 2010 at 1:31pm
I have removed the header code in the settings....should that do the trick ??
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karenswift13 View Drop Down
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Joined: 27 August 2009
Location: West Bromwich
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Points: 21 		Post Options Post Options   Thanks (0) Thanks(0)   Quote karenswift13 Quote  Post ReplyReply Direct Link To This Post Posted: 06 May 2010 at 1:31pm
This was the code in the box...
<img src=http://www.romancart.com/gfx/romancart.gif>

Is there anything wrong with that code ?
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Support View Drop Down
RomanCart Team
RomanCart Team


Joined: 16 March 2004
Location: United Kingdom
Status: Offline
Points: 10794 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 06 May 2010 at 1:36pm
Hi,
http://www.romancart.com/gfx/romancart.gif is the RomanCart logo.
You need to put your own logo on the pages which should be stored on a secure server i.e. it must start https://
Many Thanks
Support
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karenswift13 View Drop Down
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Joined: 27 August 2009
Location: West Bromwich
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Points: 21 		Post Options Post Options   Thanks (0) Thanks(0)   Quote karenswift13 Quote  Post ReplyReply Direct Link To This Post Posted: 06 May 2010 at 1:38pm
Can I just use the code you just gave me above ?

I don't really know how to add my own logo !



Edited by karenswift13 - 06 May 2010 at 2:15pm
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karenswift13 View Drop Down
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Joined: 27 August 2009
Location: West Bromwich
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Points: 21 		Post Options Post Options   Thanks (0) Thanks(0)   Quote karenswift13 Quote  Post ReplyReply Direct Link To This Post Posted: 06 May 2010 at 2:20pm
If I change this ...<img src=http://www.romancart.com/gfx/romancart.gif>

To This....http://www.romancart.com/gfx/romancart.gif

Will that fix this problem ??
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Support View Drop Down
RomanCart Team
RomanCart Team


Joined: 16 March 2004
Location: United Kingdom
Status: Offline
Points: 10794 		Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 06 May 2010 at 2:23pm
Hi,
You need to change it to your own logo.
i.e.
<img src=https://www.yorustoredomainname.com/yourlogo.gif>
Or remove the customization completely if you do not have a logo.
Many Thanks
Support
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