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Remote Data Delivery

Printed From: Forum
Category: RomanCart
Forum Name: Integration
Forum Description: If you need help using RomanCart in your own website, post here.
Printed Date: 23 May 2022 at 12:48pm

Topic: Remote Data Delivery
Posted By: rbettes
Subject: Remote Data Delivery
Date Posted: 16 January 2010 at 12:00am
We are using Remote Data Delivery on our website and all the product pricing is coming over perfectly when I use Modzilla, but when I use Internet Explorer I am see an error that says: "'roc_rdd_price_PHGW' is undefined" and the prices for all of our product are not coming across to our site. Can someone tell me why Remote Data Delivery is working for one browser and not another?

Posted By: raineshoe
Date Posted: 16 January 2010 at 8:43am
Have you double checked your code against the stuff in product manager? I know seems obvious but quite often a small error in the code can have major implications and what works with one thing won't with another. What is your web site? Someone can take a look then at your source code and might be able to advise you.

Posted By: Support
Date Posted: 16 January 2010 at 10:03am
Make sure you don't have more than 50 products in the category and also make sure that all the itemcodes in the category don't have spaces or symbols - even if you are not using them. i.e. abc123 not ab/1 B.
Many Thanks

Posted By: rbettes
Date Posted: 17 January 2010 at 3:16am
I have checked all the item codes and everything is okay... in Mozilla. What I cannot figure out is why all my prices come across just fine using Mozilla and no prices come across at all using IE. I am getting the error message that says the statement that pickups the price is undefined according to IE. IE just doesn't like the statement 'roc_rdd_price_(item Code)'. You can see an example of the differences between the two browsers by checking out the T-Shirts. Our website is From the home page click on the red t-shirt. From the Apparel page, click on the word T-Shirt under the red t-shirt. If you bring up the site in Mozilla and again in IE you will see that in Mozilla the price of the first two t-shirts is $18.00 and $20.00 respectively. In IE the price of the t-shirts ss $20.00 and $25.00 respectively. The prices in Mozilla are coming from RomanCart. The prices in IE are coming from the Website. Notice the Caution icon in the bottom left corner of the IE screen that says: 'Done, but with errors on the page'. Double click on the icon for more information.

Posted By: Dave P
Date Posted: 17 January 2010 at 8:43am

You're serving the website in quirks mode which means any errors are interpreted as the individual browser sees fit.

Try adding the missing '>' which should close the <body> statement. As the RDD javascript come straight after the <body> tag, I suspect the missing closing character is affecting the way IE interprets your page.

Hope this helps,


Dave P. - Gifts for all at HoneyPotGifts

Posted By: raineshoe
Date Posted: 17 January 2010 at 12:48pm
Knew someone would spot the possible problem. I always validate my web pages and this helps with finding things like missing html code. It is available as a tool with IE8 or you can try it from this link -

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