Regions
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Category: RomanCart
Forum Name: Administration
Forum Description: Using the Admin Control Panel
URL: http://forums.romancart.com/forum_posts.asp?TID=10439
Printed Date: 27 March 2026 at 4:22am
Topic: Regions
Posted By: stuartvb
Subject: Regions
Date Posted: 26 January 2010 at 3:33pm
I have read some posts on this but still don't understand. None of my countries have th3 check button checked for "Default". I have added regions to Spain, one of which is "Canary Islands".
A customer ordered to be sent to Canary Islands but we he came to specifying country from the RC drop down only SPAIN was present, not the regions. As a result he selected SPAIN. on couriering the package it has been held up in cusatoms for 10 days and I am now told I need to pay extra,and get the customer's "fiscal ID".
The customer did order using PayPal Express but the point is that he attempted to select his country > region whilst looking at the cart before checkout and there was no regional option. Maybe I have done someting wrong but I have tried to configure this in all coimbinations of check boxes checked and not checked and still it doesn't work.
Can support please advise.
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Replies:
Posted By: wigman
Date Posted: 26 January 2010 at 5:40pm
Hi,
We have regions of spain showing ok.
on the Set ¨Shipping/Carriage Options¨ page have you switched on Region Based Shipping?
Mike
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http://www.classylashes.com - False Eyelashes
http://www.cwretail.co.uk - Grimas Makeup
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Posted By: stuartvb
Date Posted: 26 January 2010 at 5:47pm
Posted By: stuartvb
Date Posted: 26 January 2010 at 5:58pm
Mike, I am a very silly person. I did not have SPAIN's "Use Regions" box checked!!!!
Thanks for taking the time to respond anyway!
regards
Stuart
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