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Failed orders

Printed From: Forum
Category: RomanCart
Forum Name: Administration
Forum Description: Using the Admin Control Panel
Printed Date: 10 December 2023 at 12:49pm

Topic: Failed orders
Posted By: John Pye
Subject: Failed orders
Date Posted: 30 May 2010 at 6:17am
Is it possible to get an alert when an order is placed but not completed?

It is very frustrating for customers who try to place an order and then fail for some reason. An immediate notification would make it easy to follow these up quickly to secure the order.

Tyre Pressure monitoring systems -
Brilliant boat care products -

Posted By: Dave P
Date Posted: 30 May 2010 at 8:33am

This is available on the new control panel, under general cart options.


Dave P. - Gifts for all at HoneyPotGifts

Posted By: raineshoe
Date Posted: 30 May 2010 at 10:50pm
Oh yes, and it works beautifully. I love it.

Ask Support if you want to sign up to the beta test version. I was a bit wary about doing so at first, but took the plunge and haven't looked back. Overall support have been pretty good at sorting any problems out and I think anything that was particularly difficult has been resolved so if you do come across anything its minor glitches.

Overall excellent I'd say, but obviously you can't please everyone all of the time!!

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