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Search by postcode/phone number

Printed From: Forum
Category: RomanCart
Forum Name: Suggestions and Improvements
Forum Description: If you think RomanCart needs to do something extra say it here!
Printed Date: 23 January 2018 at 4:07am

Topic: Search by postcode/phone number
Posted By: Nickyh
Subject: Search by postcode/phone number
Date Posted: 29 June 2016 at 1:22pm
Is there an option or would it be possible to have the option to search for a customer by postcode? There are so many scenarios where this would be really helpful:
1. When a customer phones to place an order if i search by postcode i can find that person first time. At the moment i have to search by surname which isn't ideal when the surname is Smith!
2. We often have members of the public phone to see if we supply any of the shops in their area, if we could type in a postcode we could narrow the search.
3. When we do delivery runs to certain areas of the country, we can see who else is on that area to see if they need a top-up order at the same time.

Also if its possible to add a search by phone number that would also be great. I have lost track of the amount of times when i have had a missed call and need to know if it is a customer or a junk call.

Posted By: Keith
Date Posted: 30 June 2016 at 4:46pm
I agree. The search for a postcode would be a great idea and would be an immense help. It's often a nightmare trying to find the customer.

Regards, Keith

Posted By: marco247
Date Posted: 14 September 2016 at 9:09am
Im in....postcode search please

Posted By: Turbo
Date Posted: 28 November 2016 at 10:49pm
Yes, searching via postcode would be very helpfull

Posted By: Keith
Date Posted: 30 August 2017 at 10:03am
Hi Support

Any thoughts on giving us a postcode search?

Regards, Keith

Posted By: Nickyh
Date Posted: 31 August 2017 at 1:49pm
Surely its got to be possible, as we can already search by so many other options. You would have thought just adding a 'Postcode' box would be relatively easy but this post has already been going for over a year!

Posted By: teamsurv
Date Posted: 02 September 2017 at 6:26pm
There are several off the shelf providers of this, so it isn't difficult for RomanCart to implement this.

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