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Missing phone number and USA State

Printed From: Forum
Category: RomanCart
Forum Name: Integration
Forum Description: If you need help using RomanCart in your own website, post here.
Printed Date: 14 August 2022 at 8:02am

Topic: Missing phone number and USA State
Posted By: RowanEng
Subject: Missing phone number and USA State
Date Posted: 13 April 2021 at 3:18pm
Hello Roman Cart,

Over the last few days orders I'm receiving here in the UK from the USA are missing the State and some times the phone numbers from the invoice.
Uk orders and other countries seem ok.

I've changed the payment gateway from Paypal Pro to Paypal Commerce Platform a couple of weeks ago and not sure if this change has had the knock on for loosing some of the invoice details but I can find any configuration setting that help.

Cart number 47559.
Any suggestions appreciated.

Posted By: RowanEng
Date Posted: 16 April 2021 at 7:33am
Found it in the Configure> Payment methods menu.

When I added the Paypal Commerce Platform payment method the option "Mail/Tel" defaults to red= off.
One click turns it green !   T
This seems to have fixed the USA state problem too ?

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