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DMARC - SPF & DKIM for Romancart

Printed From: Forum
Category: RomanCart
Forum Name: Administration
Forum Description: Using the Admin Control Panel
Printed Date: 04 December 2023 at 1:32pm

Topic: DMARC - SPF & DKIM for Romancart
Posted By: ckart
Subject: DMARC - SPF & DKIM for Romancart
Date Posted: 21 August 2021 at 8:45pm

The above doesn't seem to be set up for Romancart.

I'm a bit concerned that customer & marketing Emails are ending up in spam folders. Am I missing something?


Connecting the central southern equestrian community since 1999

Posted By: Support
Date Posted: 23 August 2021 at 11:56am
You can find information on how to set up spf at 'tools'/'options'/'email'
This relates to the 'from' address you use on your marketing emails.
You need to make sure that that domain has an spf record which allows the RomanCart mailservers permission to send emails on your behalf.
Many emails will still get through without this, but it is a good idea to maximise the chances of delivery.
Many Thanks

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