RBS Worldpay PreAuth

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   HI all,

I have a cart for a customer linked into RBS Worldpay and it works fine.  I then ticked the PreAuth flag and now payments fail.  There is a message that Roman Cart is sending the wrong parameters.

Is this the case or do I have to set something up within RBS Worldpay?

Many thanks,  Ian

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netquality Members Profile Find Members Posts Regular Joined: 16 November 2006 Location: United Kingdom Status: Offline Points: 48	Post Options Post Reply Quote netquality Report Post Thanks(0) Quote Reply Topic: RBS Worldpay PreAuth Posted: 02 June 2010 at 6:19pm
	HI all, I have a cart for a customer linked into RBS Worldpay and it works fine. I then ticked the PreAuth flag and now payments fail. There is a message that Roman Cart is sending the wrong parameters. Is this the case or do I have to set something up within RBS Worldpay? Many thanks, Ian
	Ian Rankin Net Quality Web Design

Support Members Profile Find Members Posts RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794	Post Options Post Reply Quote Support Report Post Thanks(0) Quote Reply Posted: 02 June 2010 at 10:31pm
	Hi, You need to contact Worldpay support regarding this. Many Thanks Support

netquality Members Profile Find Members Posts Regular Joined: 16 November 2006 Location: United Kingdom Status: Offline Points: 48	Post Options Post Reply Quote netquality Report Post Thanks(0) Quote Reply Posted: 03 June 2010 at 9:25am
	Thanks for your reply. I went back into the RBS control panel and I managed to find it. For PreAuth to work you need to set "Capture Delay" to "Off" in the RBS control panel. Why couldn't they call it PreAuth? Everyone else does! Many thanks for your help.
	Ian Rankin Net Quality Web Design