Region Geolocation

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   Hi,

There is now an option at 'tools'/'options'/'region' which will geolocate the cart region depending on the location of their ip address.

In other words if the customer is in the USA (and the default country is different) then the cart will start with the region being the USA, the customer would not need to change it on the region screen.

Many Thanks
Support

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Support Members Profile Find Members Posts RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794	Post Options Post Reply Quote Support Report Post Thanks(0) Quote Reply Topic: Region Geolocation Posted: 12 September 2014 at 11:05am
	Hi, There is now an option at 'tools'/'options'/'region' which will geolocate the cart region depending on the location of their ip address. In other words if the customer is in the USA (and the default country is different) then the cart will start with the region being the USA, the customer would not need to change it on the region screen. Many Thanks Support

jackslad Members Profile Find Members Posts Senior Member Joined: 07 April 2009 Status: Offline Points: 412	Post Options Post Reply Quote jackslad Report Post Thanks(0) Quote Reply Posted: 15 September 2014 at 1:35pm
	Supposing the iP address is in a country that we don't ship to - does the cart page default to the "home" cart page?
	_____________________________ Reflections of infinity, Hitchin

Support Members Profile Find Members Posts RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794	Post Options Post Reply Quote Support Report Post Thanks(0) Quote Reply Posted: 15 September 2014 at 2:19pm
	Hi, It will switch to your default country in that instance. Many Thanks Support

jackslad Members Profile Find Members Posts Senior Member Joined: 07 April 2009 Status: Offline Points: 412	Post Options Post Reply Quote jackslad Report Post Thanks(0) Quote Reply Posted: 10 October 2014 at 4:34pm
	Hi - I have tested this using a VPN located in the USA - and it doesn't seem to work. If I use the USA based VPN server - when I go to the cart page it is still showing the UK as the country. Have you in fact tested this?
	_____________________________ Reflections of infinity, Hitchin

Red Members Profile Find Members Posts Senior Member Joined: 06 August 2009 Status: Offline Points: 876	Post Options Post Reply Quote Red Report Post Thanks(0) Quote Reply Posted: 17 October 2014 at 11:03am
	I also feel it probably does not work as we have had it switched on but overseas customers have still been asking if we send to their country and how to select so have had to revert back to showing the regions page Red

jackslad Members Profile Find Members Posts Senior Member Joined: 07 April 2009 Status: Offline Points: 412	Post Options Post Reply Quote jackslad Report Post Thanks(0) Quote Reply Posted: 17 October 2014 at 11:09am
	I have emailed RC about this and haven't had a reply. If it can be made to work it will be a real benefit to merchants selling outside the UK as we do. If I receive a response from RC I will post it on here.
	_____________________________ Reflections of infinity, Hitchin

Support Members Profile Find Members Posts RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794	Post Options Post Reply Quote Support Report Post Thanks(0) Quote Reply Posted: 17 October 2014 at 11:26am
	Hi, It's hard for you to test it as the cart is quite clever at working out where you actually are. Post clearsession=yes to the cart and try again as the session needs to be clear or it won't do it. (Or leave it for a couple of hours to timeout and clear automatically). Many Thanks Support

jackslad Members Profile Find Members Posts Senior Member Joined: 07 April 2009 Status: Offline Points: 412	Post Options Post Reply Quote jackslad Report Post Thanks(0) Quote Reply Posted: 17 October 2014 at 11:53am
	I used a VPN based in USA and then Japan - both countries we ship to - and the cart page still showed United Kingdom - please reply to my email!
	_____________________________ Reflections of infinity, Hitchin

Support Members Profile Find Members Posts RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794	Post Options Post Reply Quote Support Report Post Thanks(0) Quote Reply Posted: 17 October 2014 at 11:55am
	Hi, With a VPN, presumably you were still on the same machine. The cart might have already established that your computer is in the UK, which is why this can be difficult to test. If possible clear the session as per the previous post and give it another go. Many Thanks Support

Keith Members Profile Find Members Posts Senior Member Joined: 21 November 2005 Location: United Kingdom Status: Offline Points: 261	Post Options Post Reply Quote Keith Report Post Thanks(0) Quote Reply Posted: 22 December 2014 at 8:40pm
	Hi Support, I don't use regions, so will the Geolocation work as I don't have the region page?
	Regards, Keith