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Site Cannot Provide Secure Connection

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softap View Drop Down
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Joined: 28 December 2006
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    Posted: 23 June 2017 at 6:35pm
Regular customer of mine says she is unable to pay via Worldpay today - when she clicks on the "pay" button in Romancart, she gets:

"This site cannot provide a secure connection".

Any ideas?

I've tried it myself, all seems OK

Andy
www.christianbits.co.uk

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RomanCart Team
RomanCart Team


Joined: 16 March 2004
Location: United Kingdom
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 23 June 2017 at 6:40pm
Hi,

Most likely is that WorldPay are only accepting tls1.2 and the customers browser does not support it.
The only thing you can do is suggest that the customer upgrades their browser.

Many Thanks
Support
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