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Error AZ5263

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RomanCart Team
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    Posted: 08 January 2010 at 5:04pm
Hi,
Worldpay do not return the customer to the store.
Many thanks
Support
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Silent_Explorer Quote  Post ReplyReply Direct Link To This Post Posted: 08 January 2010 at 1:17pm
Melanie,

I'll have to let Support answer this one as I don't use WorldPay and don't know the answer

Nick G.
The Garage Door Spares & Automation Specialists - open your garage door at the press of a button !
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Post Options Post Options   Thanks (0) Thanks(0)   Quote solent Quote  Post ReplyReply Direct Link To This Post Posted: 08 January 2010 at 12:54pm
Thanks for that Nick.

One last thing, when the payment is completed by the customer there is no option to return to the shop pages or to go anywhere else. Is there an option somewhere that I can either open the payment pages in a separate page so that when closed the shop is still open or to return to the shop automatically or by clicking a button? Or is this a matter for Worldpay?

Thanks for your help.
Melanie
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Silent_Explorer Quote  Post ReplyReply Direct Link To This Post Posted: 08 January 2010 at 12:46pm
I've just made a test purchase via your site http://www.solentsew.co.uk and all is well

Regards

Nick G.
The Garage Door Spares & Automation Specialists - open your garage door at the press of a button !
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 08 January 2010 at 9:41am
Hi,
It is being blocked from http://solentsew.co.uk
You have only allowed http://www.solentsew.co.uk

Although you might think this is the same, technically these are two completely different domains even if you are pointing them to the same website.

You should get your dns provider or web hosts to forward dns requests for http://solentsew.co.uk to http://www.solentsew.co.uk

A more important reason for doing this is because otherwise Google will see your two domain names as websites with duplicate content which is not good.

Many Thanks
Support
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Post Options Post Options   Thanks (0) Thanks(0)   Quote solent Quote  Post ReplyReply Direct Link To This Post Posted: 08 January 2010 at 9:23am
Hi, we have gone live today!
Unfortunately, when I try to add something to the basket from another PC we get the same error. Help!!!
Thanks
Melanie
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Post Options Post Options   Thanks (0) Thanks(0)   Quote solent Quote  Post ReplyReply Direct Link To This Post Posted: 07 January 2010 at 11:29am
That's great thanks for your help!
Melanie
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 07 January 2010 at 11:10am
Hi,
This should be ok now.
Many thanks
Support
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Post Options Post Options   Thanks (0) Thanks(0)   Quote solent Quote  Post ReplyReply Direct Link To This Post Posted: 07 January 2010 at 10:44am
Hi,
they are on various pages of the website.
My main home page is www.solentsew.co.uk but all the pages are branches of www.solentsew.co.uk/Shop.htm.
Store ID is 45707
Thanks
Melanie
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 07 January 2010 at 10:38am
Hi,
What is the url of a page with your 'add to basket' button on?
What is your storeid?
Many Thanks,
Support

Edited by Support - 07 January 2010 at 10:38am
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