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Workaround? Some products with VAT, some without?

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    Posted: 28 June 2010 at 12:35pm
Hi,
Set tax options at 'configure cart'/'set tax options'

Advanced tax lets you set tax by country/region/state. Switch it on if you want to do this.

If you are using advanced tax then set the tax rates for each region/tax band you require on the advanced tax screen. Then make sure your products are in the correct band.

If your tax rates are the same for each region then you shouldn't be using advanced tax.

Also - don't forget to select the countries you would deliver to at 'configure cart'/'configure countries# before you do this.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Axotyl Quote  Post ReplyReply Direct Link To This Post Posted: 28 June 2010 at 12:31pm
I have set the tax on the 2 products in our test cart.

Questions:

1) How do I set tax options?

2) How do I set Advanced Tax? On or off?

If on, then I assume that software (attracts 17.5% VAT in UK) is tax band A and books (zero VAT) are tax band B?

On product screen I should set the tax appropriately and also go to Options and select Tax Band A or Tax Band B?

If I need to set Tax Band B to zero (for books) for every country, do I have to go through the whole lot and change 17.5% to 0? There has to be a better way.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 28 June 2010 at 11:55am
Hi,
If you are using the advanced tax feature then set the taxband on the product not the tax.
Many Thanks
Support

Edited by Support - 28 June 2010 at 11:55am
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Axotyl Quote  Post ReplyReply Direct Link To This Post Posted: 28 June 2010 at 11:54am
So if we set the tax rate on each unique product, we shouldn't use the advanced tax feature?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 28 June 2010 at 11:30am
Hi,
using the tax parameter on the product sets the tax rate on each product (unless you are using the advanced tax feature in which case you need to set the tax band.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Axotyl Quote  Post ReplyReply Direct Link To This Post Posted: 28 June 2010 at 10:22am
OK, will do some screen shots. I don't think they can be posted on the Forum, so will send by email.

What I'm expecting to see is VAT on the cart applied according to the VAT rate allocated to the products.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 28 June 2010 at 9:33am
Hi,
Please email or post a url with details of what to click on, what you are seeing and what you are expecting to see and we will be able to advise.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Axotyl Quote  Post ReplyReply Direct Link To This Post Posted: 27 June 2010 at 10:54pm
Thanks, Support.

It's still not working for us, based in the UK, with some products we have to sell with 17.5% VAT and some are zero-rated.

We've set product A with a tax rate of 17.5%

We've set product B with a tax rate of 0.

In Set Tax Options we've set:

Prices include tax: No
Show Total Tax: Yes

1) With Default Tax Rate: 0 then no VAT appears on the invoice.

2) With Default Tax Rate: 17.5% then VAT appears on both items A and B, incorrectly.

In addition, both items A and B appear in the repeat invoice, even though I've only entered one.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 27 June 2010 at 9:48pm
Hi,
You can either set the tax on each product in the product manager using the tax parameter, or use advalced tax where you set the tax value for each country/region.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Axotyl Quote  Post ReplyReply Direct Link To This Post Posted: 27 June 2010 at 9:25pm
Many thanks, Raineshoe

The only workaround I can see at the moment, if we can't have these two types of product (tax-wise), is to have one cart for VAT-able items, and another for non-VAT-able items.

Apart from the extra expense for us, I'm not sure what our PSP would make of that.

I'm sure I'm just not seeing the way to do it.
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