PayPal Express Now Shows Products

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   Hi Support,

I've noticed that the product description has not been appearing on the PayPal 'Notification of Payment Received' email for PayPal Express transaction on some orders (just the prices show) but the product description is included on some orders, can you please investigate?

Nick G.

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Silent_Explorer Members Profile Find Members Posts Senior Member Joined: 25 November 2006 Location: United Kingdom Status: Offline Points: 1337	Post Options Post Reply Quote Silent_Explorer Report Post Thanks(0) Quote Reply Topic: PayPal Express Now Shows Products Posted: 07 August 2014 at 10:27am
	Hi Support, I've noticed that the product description has not been appearing on the PayPal 'Notification of Payment Received' email for PayPal Express transaction on some orders (just the prices show) but the product description is included on some orders, can you please investigate? Nick G.
	The Garage Door Spares & Automation Specialists - open your garage door at the press of a button !

jonathanscott Members Profile Find Members Posts Newbie Joined: 05 September 2009 Status: Offline Points: 19	Post Options Post Reply Quote jonathanscott Report Post Thanks(0) Quote Reply Posted: 07 August 2014 at 10:25am
	...Or support, and here's my final suggestion but might be the easiest to implement, make it possible to include a <description> field within the ticket template, which shows data from the product description as opposed to the Itemname.

jonathanscott Members Profile Find Members Posts Newbie Joined: 05 September 2009 Status: Offline Points: 19	Post Options Post Reply Quote jonathanscott Report Post Thanks(0) Quote Reply Posted: 07 August 2014 at 10:10am
	...Or, support, an option to provide an override... like in the setup for Paypal standard, where you can enter a generic description of all the goods you sell.

jonathanscott Members Profile Find Members Posts Newbie Joined: 05 September 2009 Status: Offline Points: 19	Post Options Post Reply Quote jonathanscott Report Post Thanks(0) Quote Reply Posted: 07 August 2014 at 10:01am
	Thanks support but i'm using a variety of different markups within the text contained in the Itemname field as well as needing line breaks, hence the need to put markups within the field itself. I was just wondering whether, say, it might be possible to pass the text in the Description field to paypal express, rather than the Itemname text - or at least to have that option?

Support Members Profile Find Members Posts RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794	Post Options Post Reply Quote Support Report Post Thanks(0) Quote Reply Posted: 06 August 2014 at 9:32pm
	Hi, Please put the markup for the itemname etc. Into the ticket template, not into the actual itemname, which will resolve this issue. Many Thanks Support

jonathanscott Members Profile Find Members Posts Newbie Joined: 05 September 2009 Status: Offline Points: 19	Post Options Post Reply Quote jonathanscott Report Post Thanks(0) Quote Reply Posted: 06 August 2014 at 2:07pm
	Support The problem i'm having with Paypal Express showing product descriptions is that all my product are tickets, and their ItemNames include some formatting instructions such as <big> or <strong>. This is so that when RC produces a printable E-ticket, the layout of the ticket is appropriately formatted. But now these descriptions appear when paying on Paypal Express and look a bit odd, if not dodgy. Is there any way i can turn the descriptions off?

Red Members Profile Find Members Posts Senior Member Joined: 06 August 2009 Status: Offline Points: 876	Post Options Post Reply Quote Red Report Post Thanks(0) Quote Reply Posted: 05 November 2013 at 11:45am
	Support, I would like to add to the above, Why are Roman Cart plugging Paypal and taking the time to promote/develop new Roman Cart pages for this when there are more important things that they could be doing with their time ie. better looking/working cart pages inc. mobile phone version, vouchers that work for the total order costs inc. of postage. In other words things that Roman Cart Customers want and have asked for via this forum. Red

rscass Members Profile Find Members Posts Senior Member Joined: 07 November 2007 Status: Offline Points: 720	Post Options Post Reply Quote rscass Report Post Thanks(0) Quote Reply Posted: 05 November 2013 at 9:40am
	Will someone help me please? Should we be seriously considering PayPal Express Checkout or seriously considering PayPal Pro as currently plastered all over the log in pages? Are RC on some sort of brilliant bung from PayPal because in the space of a couple of weeks you seem to have changed your tune about which version of PayPoo we should be using? Can someone spell out the advantages (apart from the £250 bribe which I won't get as an existing customer) for me. I'm a bit thick.

Support Members Profile Find Members Posts RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794	Post Options Post Reply Quote Support Report Post Thanks(0) Quote Reply Posted: 24 October 2013 at 7:31pm
	Hi, Please note that PayPal Express checkout cannot handle zero value line items. For this reason if an order has one or more zero value line items, the cart will not send the line item details for the entire order. (If we did the customer would not see the free item on the PayPal basket which would cause confusion). Many Thanks Support

Keith Members Profile Find Members Posts Senior Member Joined: 21 November 2005 Location: United Kingdom Status: Offline Points: 261	Post Options Post Reply Quote Keith Report Post Thanks(0) Quote Reply Posted: 24 October 2013 at 1:28pm
	Just tried it again exactly as he ordered, he did have discount and was from the Netherlands, and it works perfect every time.
	Regards, Keith