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<totalprice> and <invoicenum> not working?

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Volksdevil View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Volksdevil Quote  Post ReplyReply Direct Link To This Post Topic: <totalprice> and <invoicenum> not working?
    Posted: 29 July 2010 at 3:05am
Hi,

Im having trouble with a couple of the tags for the cart.

On the 'Order complete' page the <totalprice> tag dosn't seem to work.

And on the printable invoice from the above order complete page, the <invoicenum> dosn't work.

Im testing them using cheque payment method, and also via the preview cart link.

Store id: 51894

Many thanks...Hoping someone can help.
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Volksdevil View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Volksdevil Quote  Post ReplyReply Direct Link To This Post Posted: 30 July 2010 at 1:10pm
Can anyone help with this?
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Support Oliver View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Oliver Quote  Post ReplyReply Direct Link To This Post Posted: 31 July 2010 at 8:23pm
Hi,

If you can email support@romancart.com regarding this issue and provide your Store ID and Support Tag ( Found under "Help" "Contact Us" )

We will then be able to check over your settings.

Kind Regards

RomanCart Support
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Volksdevil View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Volksdevil Quote  Post ReplyReply Direct Link To This Post Posted: 01 August 2010 at 12:40am
Will do, thanks Oliver.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 01 August 2010 at 9:19am
Hi,
The tags on the order complete page should be ok now as this was fixed yesterday.
For the invoice number - check when you are generating the invoice number (tools/options/general), for example with a cheque payment the order is not paid until you set it to paid on the sales manager.
Many Thanks
Support
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Volksdevil View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Volksdevil Quote  Post ReplyReply Direct Link To This Post Posted: 01 August 2010 at 4:53pm
Hi, I just tried it again with cheque payment.

On the 'Order complete' page the <totalprice> tag showed £0.09 although the total was actually £8.98.

And on the printable invoice from the above order complete page, the <invoicenum> still didn't show.

My settings are to generate a custom invoice number when an order is created, whether or not successful so im assuming it should work for cheque payment.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 01 August 2010 at 7:26pm
Hi,
The total should be displayed correctly now.
If you view the invoice on the sales manager, do you see the invoice number there?
Many Thanks
Support
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Volksdevil View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Volksdevil Quote  Post ReplyReply Direct Link To This Post Posted: 02 August 2010 at 12:27am
Total is now working thanks!

The invoice number still didn't show up on the printable invoice, but it does indeed show up in the sales manager when clicking "Invoice"

The <orderid> tag works fine, but seems the invoice number tag dosn't.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 02 August 2010 at 8:17am
Hi,
Make sure you are using 'tools'/'options'/'checkout'/'Use Sales Manager Invoice format on Completion Page'
Many Thanks
Support
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Volksdevil View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Volksdevil Quote  Post ReplyReply Direct Link To This Post Posted: 02 August 2010 at 4:20pm
Hi,

It's checked already

I have just noticed something different after a sale though, normally i receive two emails for a sale. One saying thanks for your order, followed by the invoice. All of a sudden im just receiving the invoices, which is actually what i wanted anyway.

Maybe something has changed that will now mean the tag works?

I shall have another go later.
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