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Amber View Drop Down
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    Posted: 17 March 2011 at 3:51pm
Hi,
We sent our first consignment out today using the UPS courier system via Romancart. They collected it, but didn't give us any kind of receipt, even though I did query it with the driver.
Is this normal? I just think it's a bit odd, for at this very moment, we've nothing at all to prove UPS are in possession of the parcel.
Regards,

Graham

Amber Chiropody Supplies
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Amber View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Amber Quote  Post ReplyReply Direct Link To This Post Posted: 17 March 2011 at 5:27pm
Getting a bit nervous, now; three hours since collection, the status in the SM is still showing Awaiting Collection, as is the tracking number statement.
Can anyone assure me this is normal, please?
Regards,

Graham

Amber Chiropody Supplies
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 17 March 2011 at 5:49pm
Hi,
This is normal.
The driver is supposed to scan it in when they pick it up, however normally this seems to happen when they return to the depot at the end of the day. Later on you will see the status update.
Many Thanks
Support
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Amber View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Amber Quote  Post ReplyReply Direct Link To This Post Posted: 17 March 2011 at 5:52pm
I did wonder if that might be the case.
Thank you, Support, appreciated.
Regards,

Graham

Amber Chiropody Supplies
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raineshoe View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote raineshoe Quote  Post ReplyReply Direct Link To This Post Posted: 17 March 2011 at 6:55pm
Always nerve wracking when you try something new, especially when its your reputation at stake
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