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Support ![]() RomanCart Team ![]() Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794 |
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Hi,
As above, please feel free to email or post a mock-up of what you are looking for. It looks fine with our demo products as the itemname wraps around. Do you have very long itemnames with no spaces in them? (which are likely to cause a problem whatever the widget looks like). Many Thanks Support |
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Red ![]() Senior Member ![]() Joined: 06 August 2009 Status: Offline Points: 876 |
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Support
I have set our web site live with a sash example for the W80 1 1/2" (38mm) Collar which is the item name, the Collar section is covered by the sash. I do not feel that is an overlong item name, the sash should be designed in a way that it does not cover the item name entered for products. Our item names if longer wrap onto 2 lines but we also get the same problem with part of the name being covered by the sash. I have sent you the link to our live example but cannot keep it on there for more than a few mins as it is a live example sale price. You should not be expecting roman cart customers to do all the design/work for you it should be your own team sorting this problem. Red |
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raineshoe ![]() Senior Member ![]() Joined: 03 October 2007 Location: United Kingdom Status: Offline Points: 1502 |
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Red ![]() Senior Member ![]() Joined: 06 August 2009 Status: Offline Points: 876 |
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We were told by Support the following
"Maybe try the template with the sash on the right as that leaves more space on the left? Alternatively copy the template to your user area and yourself or your web designer can customize the template exactly as you require. Many Thanks Simon RomanCart Support" which is what we were using however it turns out that we can manage to use the other template with the sash as it is which is the one with the sash on the left. Not as nice a sash as we would like but we have managed to get it working for now, sash in our opinion is too big, in our view do not even try the other one with the sash on the right. http://www.aecollars.co.uk/clearance.html for anyone that wishes to view it and for support to see the problem re the size of sash Red |
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Support ![]() RomanCart Team ![]() Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794 |
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Hi,
We have added a new template where the sash goes along the top, which should be useful to you. Many thanks Support |
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Red ![]() Senior Member ![]() Joined: 06 August 2009 Status: Offline Points: 876 |
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Hi Support,
just tested the new Sash where it goes along the top and there is no Sash showing at all on that template. Red ![]() |
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Red ![]() Senior Member ![]() Joined: 06 August 2009 Status: Offline Points: 876 |
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Support
Sorry I got that wrong, I needed to set a product with a sale price to see the sash, it shows OK however the sash is very big in size just like on the other sash widgets. Red |
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Red ![]() Senior Member ![]() Joined: 06 August 2009 Status: Offline Points: 876 |
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Support
Is there any chance you can allow us to copy a copy so we can make slight changes to templates we have adapted without having to start again from scratch Red |
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Support James ![]() RomanCart Team ![]() Joined: 30 November 2010 Location: Bath Status: Offline Points: 773 |
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Hi,
Unfortunately this is not something we can do at this time. Your best course of action is to simply copy another template and copy the code code you have been working on into the other template. Thanks James |
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