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Workaround? Some products with VAT, some without? |
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Axotyl ![]() Newbie ![]() Joined: 26 June 2010 Status: Offline Points: 15 |
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We're new to RomanCart, and may have got this wrong, but how do we deal with some products which have to have VAT added (software) and some which don't (books)? There doesn't seem a way of defining the VAT rate for each product. |
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raineshoe ![]() Senior Member ![]() Joined: 03 October 2007 Location: United Kingdom Status: Offline Points: 1502 |
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There is a way of doing it. I think you will find it in the product manager, but can't be certain as I don't use VAT yet. No doubt someone will be along shortly who does and can advise.
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Axotyl ![]() Newbie ![]() Joined: 26 June 2010 Status: Offline Points: 15 |
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Many thanks, Raineshoe
The only workaround I can see at the moment, if we can't have these two types of product (tax-wise), is to have one cart for VAT-able items, and another for non-VAT-able items. Apart from the extra expense for us, I'm not sure what our PSP would make of that. I'm sure I'm just not seeing the way to do it. |
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Support ![]() RomanCart Team ![]() Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794 |
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Hi,
You can either set the tax on each product in the product manager using the tax parameter, or use advalced tax where you set the tax value for each country/region. Many Thanks Support |
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Axotyl ![]() Newbie ![]() Joined: 26 June 2010 Status: Offline Points: 15 |
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Thanks, Support.
It's still not working for us, based in the UK, with some products we have to sell with 17.5% VAT and some are zero-rated. We've set product A with a tax rate of 17.5% We've set product B with a tax rate of 0. In Set Tax Options we've set: Prices include tax: No Show Total Tax: Yes 1) With Default Tax Rate: 0 then no VAT appears on the invoice. 2) With Default Tax Rate: 17.5% then VAT appears on both items A and B, incorrectly. In addition, both items A and B appear in the repeat invoice, even though I've only entered one. |
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Support ![]() RomanCart Team ![]() Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794 |
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Hi,
Please email or post a url with details of what to click on, what you are seeing and what you are expecting to see and we will be able to advise. Many Thanks Support |
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Axotyl ![]() Newbie ![]() Joined: 26 June 2010 Status: Offline Points: 15 |
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OK, will do some screen shots. I don't think they can be posted on the Forum, so will send by email.
What I'm expecting to see is VAT on the cart applied according to the VAT rate allocated to the products. |
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Support ![]() RomanCart Team ![]() Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794 |
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Hi,
using the tax parameter on the product sets the tax rate on each product (unless you are using the advanced tax feature in which case you need to set the tax band. Many Thanks Support |
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Axotyl ![]() Newbie ![]() Joined: 26 June 2010 Status: Offline Points: 15 |
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So if we set the tax rate on each unique product, we shouldn't use the advanced tax feature?
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Support ![]() RomanCart Team ![]() Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794 |
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Hi,
If you are using the advanced tax feature then set the taxband on the product not the tax. Many Thanks Support Edited by Support - 28 June 2010 at 11:55am |
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