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Workaround? Some products with VAT, some without?

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Axotyl View Drop Down
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    Posted: 27 June 2010 at 4:21pm

We're new to RomanCart, and may have got this wrong, but how do we deal with some products which have to have VAT added (software) and some which don't (books)?

There doesn't seem a way of defining the VAT rate for each product.

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raineshoe View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote raineshoe Quote  Post ReplyReply Direct Link To This Post Posted: 27 June 2010 at 8:31pm
There is a way of doing it. I think you will find it in the product manager, but can't be certain as I don't use VAT yet. No doubt someone will be along shortly who does and can advise.
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Axotyl View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Axotyl Quote  Post ReplyReply Direct Link To This Post Posted: 27 June 2010 at 9:25pm
Many thanks, Raineshoe

The only workaround I can see at the moment, if we can't have these two types of product (tax-wise), is to have one cart for VAT-able items, and another for non-VAT-able items.

Apart from the extra expense for us, I'm not sure what our PSP would make of that.

I'm sure I'm just not seeing the way to do it.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 27 June 2010 at 9:48pm
Hi,
You can either set the tax on each product in the product manager using the tax parameter, or use advalced tax where you set the tax value for each country/region.
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Support
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Axotyl View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Axotyl Quote  Post ReplyReply Direct Link To This Post Posted: 27 June 2010 at 10:54pm
Thanks, Support.

It's still not working for us, based in the UK, with some products we have to sell with 17.5% VAT and some are zero-rated.

We've set product A with a tax rate of 17.5%

We've set product B with a tax rate of 0.

In Set Tax Options we've set:

Prices include tax: No
Show Total Tax: Yes

1) With Default Tax Rate: 0 then no VAT appears on the invoice.

2) With Default Tax Rate: 17.5% then VAT appears on both items A and B, incorrectly.

In addition, both items A and B appear in the repeat invoice, even though I've only entered one.

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Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 28 June 2010 at 9:33am
Hi,
Please email or post a url with details of what to click on, what you are seeing and what you are expecting to see and we will be able to advise.
Many Thanks
Support
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Axotyl View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Axotyl Quote  Post ReplyReply Direct Link To This Post Posted: 28 June 2010 at 10:22am
OK, will do some screen shots. I don't think they can be posted on the Forum, so will send by email.

What I'm expecting to see is VAT on the cart applied according to the VAT rate allocated to the products.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 28 June 2010 at 11:30am
Hi,
using the tax parameter on the product sets the tax rate on each product (unless you are using the advanced tax feature in which case you need to set the tax band.
Many Thanks
Support
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Axotyl View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Axotyl Quote  Post ReplyReply Direct Link To This Post Posted: 28 June 2010 at 11:54am
So if we set the tax rate on each unique product, we shouldn't use the advanced tax feature?
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Support View Drop Down
RomanCart Team
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 28 June 2010 at 11:55am
Hi,
If you are using the advanced tax feature then set the taxband on the product not the tax.
Many Thanks
Support

Edited by Support - 28 June 2010 at 11:55am
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