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Add Contact to Customer Relationship Manager

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african fabric View Drop Down
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Joined: 05 February 2009
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    Posted: 02 April 2011 at 7:25pm
I use RomanCart Basic. When a customer orders by phone (not by RomanCart), I want to add that customer (and espeically their email address) to Customer Relationship Manager so that I can use CRM to email them in future. The only way I can figure to do this is to make a "fake" order using the customer's real contact and payment details, which automacially puts them into CRM. Does anybody have an easier and quicker method, please?
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cottagewebs View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote cottagewebs Quote  Post ReplyReply Direct Link To This Post Posted: 27 May 2011 at 12:32pm
officially only the next level up marketeer you can import email contacts, the best you have with basic is the prospect autoresponder if you set that up they only have to enter their email and name to go into the database..
www.cottagewebs.co.uk

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