RomanCart.com Forum Homepage
Forum Home Forum Home > RomanCart > Suggestions and Improvements
  New Posts New Posts
  FAQ FAQ  Forum Search   Register Register  Login Login

Additional Email Address(es) To Receive Invoice

 Post Reply Post Reply
Author
Message
csouthards View Drop Down
Newbie
Newbie


Joined: 03 November 2009
Status: Offline
Points: 17
Post Options Post Options   Thanks (0) Thanks(0)   Quote csouthards Quote  Post ReplyReply Direct Link To This Post Topic: Additional Email Address(es) To Receive Invoice
    Posted: 05 February 2015 at 12:04am
We have many customers that have separate billing departments. They require a copy of the invoice be sent to both the billing department and themselves.

I know I can add a Extra Checkout Field and allow the customer to provide additional email address in text form. Then I have to forward the copy of the invoice as a separate action to the provided additional email addresses.

My suggestion is for the customer to be able to provide any extra email addresses during checkout that they want a copy of their invoice to be sent to.

Is this possible?

Thanks
Back to Top
Support View Drop Down
RomanCart Team
RomanCart Team


Joined: 16 March 2004
Location: United Kingdom
Status: Offline
Points: 10793
Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 05 February 2015 at 9:29am
Hi,

Thanks for the suggestion, however after careful consideration, unfortunately this is not something we would be able add.

Emails are usually the weak point of any transaction as you can only send emails, you can never guarantee that they will arrive.
It's better for the recipient to send the invoice to their billing department, as if your email never reaches them because of email issues on their side, it becomes their problem rather than yours.

Many Thanks
Support
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down



This page was generated in 0.031 seconds.