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Delivery note date problem

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jackslad View Drop Down
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Joined: 07 April 2009
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    Posted: 04 December 2014 at 10:39am
Because of the season I am having to put items into Royal Mail after the cut-off time on Saturdays which means - in theory - the deliveries actually start on the following Monday. In the RC on-line form you can change the sending date ok for the delivery advice email. Unfortunately RC is over-riding this date entry and setting the shipping date to the date of entry which makes it look to customers that the items are delayed or lost. As RC allows over-ride of the shipping date - why isn't it "sticking"?
Reflections of infinity, Hitchin
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