Despatch Note

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   Hi,
Is there an option to print a despatch note rather than an invoice for an order? I am having more and more customers placing orders where the goods are going to a different address, where they don't want the invoice to go with the box. That is fine but I am having to manually type out a despatch note so that the recipient can check that the goods received are correct without showing the prices.

Thank you.

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Nickyh Members Profile Find Members Posts Newbie Joined: 02 October 2015 Status: Offline Points: 38	Post Options Post Reply Quote Nickyh Report Post Thanks(0) Quote Reply Topic: Despatch Note Posted: 30 April 2018 at 11:05am
	Hi, Is there an option to print a despatch note rather than an invoice for an order? I am having more and more customers placing orders where the goods are going to a different address, where they don't want the invoice to go with the box. That is fine but I am having to manually type out a despatch note so that the recipient can check that the goods received are correct without showing the prices. Thank you.

Support James Members Profile Find Members Posts RomanCart Team Joined: 30 November 2010 Location: Bath Status: Offline Points: 773	Post Options Post Reply Quote Support James Report Post Thanks(0) Quote Reply Posted: 30 April 2018 at 11:25am
	Hi Nicky, See 'manage > sales' and there should be a column labelled 'delivery'. Click the view link in the column to see and print a despatch note. Thanks James

Nickyh Members Profile Find Members Posts Newbie Joined: 02 October 2015 Status: Offline Points: 38	Post Options Post Reply Quote Nickyh Report Post Thanks(0) Quote Reply Posted: 30 April 2018 at 2:01pm
	Thank you James. I can see it now! (It was one of the columns which I had shrunk!). The only thing is that the 'View' Option only seems viewable after the order has been despatched. Is this right? Is there a tick box somewhere to be able to print it before? Thank you.

Support Members Profile Find Members Posts RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10792	Post Options Post Reply Quote Support Report Post Thanks(0) Quote Reply Posted: 30 April 2018 at 2:03pm
	Hi, Yes - see 'manage'/'sales'/'configure' "Always show delivery note link on Sales Manager" Many Thanks Support

Nickyh Members Profile Find Members Posts Newbie Joined: 02 October 2015 Status: Offline Points: 38	Post Options Post Reply Quote Nickyh Report Post Thanks(0) Quote Reply Posted: 30 April 2018 at 2:06pm
	Thank you.