Despatch

I wrote a couple of messages on this topic over on the announcements section. I was extremely happy with the features of the new CP but a bit frustrated at the changes that were made to the despatch feature that I could not fathom easily.

In the old CP, we used to use the non-standard despatch information box a lot (can't remember what it was called) to give customers additional information about the shipment. Even though the new CP despatch function has the "additional information" box, I couldn't figure out how to use that in the despatch email. I spent hours looking for a workaround until I found out about this <otherinformation> tag.

Support - could you please add this to your instructions for the despatch email section where you already have "In the following email fields you can use the ..... tags"?

It would be a great help to everyone trying to get to grips with the new CP as I believe this is an extremely important tag.

Many thanks for the great work you've done.