DMARC - SPF & DKIM for Romancart

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   Hi

The above doesn't seem to be set up for Romancart. 

I'm a bit concerned that customer & marketing Emails are ending up in spam folders. Am I missing something?

Steve

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ckart Members Profile Find Members Posts Senior Member Joined: 26 November 2013 Location: New Forest Status: Offline Points: 159	Post Options Post Reply Quote ckart Report Post Thanks(0) Quote Reply Topic: DMARC - SPF & DKIM for Romancart Posted: 21 August 2021 at 8:45pm
	Hi The above doesn't seem to be set up for Romancart. I'm a bit concerned that customer & marketing Emails are ending up in spam folders. Am I missing something? Steve
	www.nfed.co.uk Connecting the central southern equestrian community since 1999

Support Members Profile Find Members Posts RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10794	Post Options Post Reply Quote Support Report Post Thanks(0) Quote Reply Posted: 23 August 2021 at 11:56am
	Hi, You can find information on how to set up spf at 'tools'/'options'/'email' This relates to the 'from' address you use on your marketing emails. You need to make sure that that domain has an spf record which allows the RomanCart mailservers permission to send emails on your behalf. Many emails will still get through without this, but it is a good idea to maximise the chances of delivery. Many Thanks Support