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E-mail Marketing problem

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Joined: 21 August 2004
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    Posted: 31 January 2015 at 1:18pm
Good afternoon, I have created an e-mail shot in e-mail marketing, when I click on the 'Test' link to send myself the e-mail it is not working neither is the 'View' link. I had this problem yesterday so left it until today to check again but still the same problem.

Could this be looked into please.

Thank you
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 31 January 2015 at 1:47pm
Hi,

It opens a popup window to do this.

I'm assuming that you are not seeing the popup window appear.

If this is the case then you will have a popup blocker. You need to disable that so that it can work.

Many Thanks
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Zest Quote  Post ReplyReply Direct Link To This Post Posted: 31 January 2015 at 3:25pm
Hi, yes I did originally get the pop up saying the e-mail was successfully sent, but no e-mail arrived, however now I try to click on link and it does not work, neither does the view link so I cannot view the e-mail shot either.

I have even changed the marketing e-mail address but this makes no difference.

Your help would be appreciated
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Joined: 16 March 2004
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Support Quote  Post ReplyReply Direct Link To This Post Posted: 01 February 2015 at 4:43pm
Hi,
You need to find out what is blocking the popup window.
Sometimes the popup might be open on a tab in the background, so make sure you check everything that is open if it is in the background somewhere.

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