Filter customer email sequence by Country

Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic

   Hi, We use the customer e-mail sequence facility to send follow-up emails to all customers. 

One of the e-mails offers a free gift for any customer who completes a review on an independent review site. BUT the review site only accepts reviews from UK users with a UK address and postcode.

SO

We would like the 'free gift for a review' follow up email to ONLY go out to those customers with a UK delivery address.

Can you help on this?

Thanks

Author	Message Topic Search Topic Options Post Reply Create New Topic Printable Version Translate Topic
Red UK Members Profile Find Members Posts Newbie Joined: 29 January 2008 Location: United Kingdom Status: Offline Points: 22	Post Options Post Reply Quote Red UK Report Post Thanks(0) Quote Reply Topic: Filter customer email sequence by Country Posted: 01 April 2010 at 8:03pm
	Hi, We use the customer e-mail sequence facility to send follow-up emails to all customers. One of the e-mails offers a free gift for any customer who completes a review on an independent review site. BUT the review site only accepts reviews from UK users with a UK address and postcode. SO We would like the 'free gift for a review' follow up email to ONLY go out to those customers with a UK delivery address. Can you help on this? Thanks

Support Members Profile Find Members Posts RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10803	Post Options Post Reply Quote Support Report Post Thanks(0) Quote Reply Posted: 01 April 2010 at 8:34pm
	Hi, Normally you would use one cart per location, for example many countries have one for the USA and one for the UK. Unfortunately it is not possible to filter by country when you have one cart used in multiple locations. Kind Regards/Sorry about that, Support

Red UK Members Profile Find Members Posts Newbie Joined: 29 January 2008 Location: United Kingdom Status: Offline Points: 22	Post Options Post Reply Quote Red UK Report Post Thanks(0) Quote Reply Posted: 01 April 2010 at 8:38pm
	Hi - We only have one location, we are based in the UK only. It is our customers who are based worldwide. So we do use one cart per one location. Any ideas?

Support Members Profile Find Members Posts RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10803	Post Options Post Reply Quote Support Report Post Thanks(0) Quote Reply Posted: 01 April 2010 at 9:34pm
	Hi, Normally you would hve at least 3 carts. One for USD, one for GBP and one for EUR which makes it easier. If you sell to the USA for example you will sell far more if your prices are in dollars to USA customers. Many Thanks Support Edited by Support - 01 April 2010 at 9:34pm