PayPal Pro Payflow Express Checkout issues

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   Hi,

PayPal currently have a problem with PayPal Express Checkout Payflow which is causing transactions to fail.

They are working on a fix for this.

See https://www.x.com/view-blog-post.jspa?blog=1983&blogPost=2772  for updates.

Many Thanks

Support

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Support Members Profile Find Members Posts RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10803	Post Options Post Reply Quote Support Report Post Thanks(0) Quote Reply Topic: PayPal Pro Payflow Express Checkout issues Posted: 11 March 2010 at 11:46am
	Hi, PayPal currently have a problem with PayPal Express Checkout Payflow which is causing transactions to fail. They are working on a fix for this. See https://www.x.com/view-blog-post.jspa?blog=1983&blogPost=2772 for updates. Many Thanks Support

Silent_Explorer Members Profile Find Members Posts Senior Member Joined: 25 November 2006 Location: United Kingdom Status: Offline Points: 1337	Post Options Post Reply Quote Silent_Explorer Report Post Thanks(0) Quote Reply Posted: 11 March 2010 at 3:38pm
	PayPal Express Checkout orders have started coming through OK again so PayPal appear to have resolved this issue Nick G.
	The Garage Door Spares & Automation Specialists - open your garage door at the press of a button !

karenswift13 Members Profile Find Members Posts Newbie Joined: 27 August 2009 Location: West Bromwich Status: Offline Points: 21	Post Options Post Reply Quote karenswift13 Report Post Thanks(0) Quote Reply Posted: 04 May 2010 at 9:47pm
	I have had a "Failed" paypal express payment come through on the 2nd May and since then I have had no sales, is this issue fixed for sure ? The buyer emailed me to say that they had a pop up saying the Roman Card site wasn't secure ??

Support Members Profile Find Members Posts RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10803	Post Options Post Reply Quote Support Report Post Thanks(0) Quote Reply Posted: 05 May 2010 at 6:27pm
	Hi, PayPal do have problems from time to time, like any system, however we are not aware of any current issues. If your customer was seeing a 'not secure' message, make sure that any logos or images you have used on the cart begin https:// not http:// and are stored on a secure server. Many Thanks Support

karenswift13 Members Profile Find Members Posts Newbie Joined: 27 August 2009 Location: West Bromwich Status: Offline Points: 21	Post Options Post Reply Quote karenswift13 Report Post Thanks(0) Quote Reply Posted: 06 May 2010 at 12:55pm
	I have just had another buyer mention of the same problem, in fact they have just made another transaction and decide to pay by cheque because they thought there was a problem with Paypal on the first transaction I had a sale yesterday what went through OK so it's an "off on" ptroblem which needs looking at

karenswift13 Members Profile Find Members Posts Newbie Joined: 27 August 2009 Location: West Bromwich Status: Offline Points: 21	Post Options Post Reply Quote karenswift13 Report Post Thanks(0) Quote Reply Posted: 06 May 2010 at 12:57pm
	I have no logos or images in the cart, I only use what Roman Cart gave me

Support Members Profile Find Members Posts RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10803	Post Options Post Reply Quote Support Report Post Thanks(0) Quote Reply Posted: 06 May 2010 at 1:02pm
	Hi, You need to use your own logo on the cart or remove the default RomanCart logo. Do this at 'configure cart'/'configure other options'/'customize' tab. Many Thanks Support

karenswift13 Members Profile Find Members Posts Newbie Joined: 27 August 2009 Location: West Bromwich Status: Offline Points: 21	Post Options Post Reply Quote karenswift13 Report Post Thanks(0) Quote Reply Posted: 06 May 2010 at 1:07pm
	Since when....In close on a year of havung RC this is the first problem I have had Why is it I have suddenly had this problem ?

Support Members Profile Find Members Posts RomanCart Team Joined: 16 March 2004 Location: United Kingdom Status: Offline Points: 10803	Post Options Post Reply Quote Support Report Post Thanks(0) Quote Reply Posted: 06 May 2010 at 1:09pm
	Hi, We have not changed anythign at our end regarding this. Many Thanks Support

karenswift13 Members Profile Find Members Posts Newbie Joined: 27 August 2009 Location: West Bromwich Status: Offline Points: 21	Post Options Post Reply Quote karenswift13 Report Post Thanks(0) Quote Reply Posted: 06 May 2010 at 1:11pm
	But you have a problem when one transaction goes throug OK one min and the mext min it don't If it was a problem with the logo etc then it would be a problem all the time ?