Losing faith

I have to say after having used Romancart for the last 9 years I think it must be I'm completely at my wits end with the new templates etc. Due to various family problems at the moment and other issues with the entertainment market I was hoping the templates would be a quick and easy way to add stuff to the site and not have too much to do with it. I have spent days trying to fathom out how to use the user defined template all to no avail and have no answers from Support either. I am really, really seriously considering walking ie going to another cart system so is there anything that anyone else would recommend. EKM powershop look quite good and I know someone else that uses this already. Any other possibilities?

Hi Rainshoe
logging out of paypal I noticed sellr so had a quick look, it is run by Romancart is this what they are pushing towards, see pricing for this.
I also went to the renewal page on Roman cart to see the pricing for each level and notice a new £999.99 priced level but no information as to what it gives you, probably all of these new additions once fully added.
Red a concerned Roman cart user.

I think I've just made my mind up. After I have sorted the family emergency this week I think I'm defecting to EKM Powershop. I know someone who uses it and they say its great and the staff are helpful. Also, I notice they cover all our payment options and also allow download of order information to Sage or Kashflow. I haven't found any package that Romancart downloads to so if I'm also changing from Quickbooks to Kashflow I think as I found Sage hard to use not being an accounts whizz. Needs a bit more investigation, but as we are in a current market slump and I'm using the time to get rid of stock we find hard to shift and other things, its a good time to swap. I've been loathe to swap from Romancart having used it for the last 9+ years, but I've really had enough of posting asking questions that never ever get answered yet others do to the point that I'm getting a complex about being blacklisted!

I'd get a wiggle on Red if you are going to jump. I have a little longer as my cart runs out September, but prepared to lose the money for something that's easier to maintain.

Also, just thought I'm sure EKM Powershop is going to be less expensive for pretty much all the same stuff if new pricing is afoot and since I can never seem to get an invoice out of Romancart when I pay (or email asking for one from accounts) maybe EKM is more reliable on this front.



Edited by raineshoe - 18 April 2014 at 8:15pm

Just thinking here does say a lot doesn't it that people who have been with Romancart for a long time are starting to vote with their feet

Hi Rainshoe
Thanks for the updates, Grandchild`s birthday yesterday so was not online.
Blue Park from a quick look does look interesting. Our problem when looking for a cart is the number of product modifiers we use for each item and how that displays. We have decided to stay as we are for now as we do not have enough spare time at the moment to complete a change over prior to renewal, we have lots of Birthday weekends away, Eammon`s 60th and a weeks holiday prior to our renewal date, we are also halfway through a complete redesign of our website at the moment but having taken a look at what other carts have to offer we do plan to look properly into a new cart later in the year.
Re Romancart`s Sellr, I agree the templates on there are far more advanced than anything we've been offered, is that what the developers have been working on?
Red